700p get MR installed on it, now incapable of phone calls - Treo Forum

Phut · 07-16-2007, 01:36 PM

I just knew something like this would happen.

I installed the Maintenance Release for my 700p on Verizon. It took about 35 minutes and everything seem to go smoothly. Except now it can't log onto the network. It just permanently shows "Network Search..." in the top-left corner of the screen.

Unless of course the entire network is out in Western Philadelphia, I think I have a BIG problem...

TazUk · 07-16-2007, 01:43 PM

Have you tried doing a soft reset?

Phut · 07-16-2007, 01:48 PM

Quote:

Originally Posted by TazUk

Have you tried doing a soft reset?

Done resets, both soft and hard. Nothing

TazUk · 07-16-2007, 01:58 PM

Did you have any problems during the MR installation?

Have you tried re-applying the MR?

Phut · 07-16-2007, 02:01 PM

Quote:

Originally Posted by TazUk

Did you have any problems during the MR installation?

Have you tried re-applying the MR?

No trouble on the initial installation. Suppose I might as well try and re-apply the update.

Phut · 07-16-2007, 02:08 PM

Quote:

Originally Posted by Phut

No trouble on the initial installation. Suppose I might as well try and re-apply the update.

Ha! It won't let me re-install the update because it says I already have it!

I feel a painful customer service experience coming on...

jfa02 · 07-16-2007, 02:24 PM

Keep us posted on what happens with the dreaded CSR experience!

Phut · 07-16-2007, 03:13 PM

Quote:

Originally Posted by jfa112851

Keep us posted on what happens with the dreaded CSR experience!

There's 40 minutes I'll never get back.

Went through the motions of soft and hard resets galore, manual activation, then finally - at my polite urging - the Treo 'specialist' at Verizon suggested they send out a replacement (1-3 days! Incommunicado!)

The CS people really weren't that bad, and at least they didn't threaten to cancel my account because I called them too much (Sprint!

)

Jeff B. · 07-17-2007, 03:30 AM

I've been looking forward to a resolution to my SMS issue, which locks my phone up for up to 3 minutes every time that I text a fellow Verizon customer. I plan on trying this update the very minute that I get home from work. If anyone else has issues with the new update I would love to hear about them.

Phut · 07-17-2007, 08:13 AM

Quote:

Originally Posted by Jeff B.

I've been looking forward to a resolution to my SMS issue, which locks my phone up for up to 3 minutes every time that I text a fellow Verizon customer. I plan on trying this update the very minute that I get home from work. If anyone else has issues with the new update I would love to hear about them.

Hope it works better for you and it did for me!

07-16-2007, 01:36 PM	#1 (permalink)
Phut A Few Questions.... Join Date: May 2007 Location: New Jersey, USA My Treo: Treo 700p My Carrier: Verizon My OS: 2000 Posts: 13 Thanks: 0 Thanked 1 Time in 1 Post	700p get MR installed on it, now incapable of phone calls I just knew something like this would happen. I installed the Maintenance Release for my 700p on Verizon. It took about 35 minutes and everything seem to go smoothly. Except now it can't log onto the network. It just permanently shows "Network Search..." in the top-left corner of the screen. Unless of course the entire network is out in Western Philadelphia, I think I have a BIG problem...

07-16-2007, 01:43 PM	#2 (permalink)
TazUk Mostly harmless Join Date: Aug 2006 Location: Kent, UK My Treo: Treo 750v My Carrier: Vodaphone My OS: XP Posts: 3,377 Thanks: 123 Thanked 309 Times in 246 Posts	Have you tried doing a soft reset? __________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v (Running WM6) + Treo 500v *"When the power of love overcomes the love of power the world will know peace."*

07-16-2007, 01:58 PM	#4 (permalink)
TazUk Mostly harmless Join Date: Aug 2006 Location: Kent, UK My Treo: Treo 750v My Carrier: Vodaphone My OS: XP Posts: 3,377 Thanks: 123 Thanked 309 Times in 246 Posts	Did you have any problems during the MR installation? Have you tried re-applying the MR? __________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v (Running WM6) + Treo 500v *"When the power of love overcomes the love of power the world will know peace."*

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07-16-2007, 02:24 PM	#7 (permalink)
jfa02 Moderator Join Date: Jun 2007 Location: Arkansas My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: XP Posts: 2,456 Thanks: 755 Thanked 148 Times in 135 Posts	Keep us posted on what happens with the dreaded CSR experience!

07-17-2007, 03:30 AM	#9 (permalink)
Jeff B. A Few Questions.... Join Date: Jun 2007 My Treo: Treo 700p My Carrier: Verizon My OS: Other Microsoft Posts: 6 Thanks: 1 Thanked 1 Time in 1 Post	I've been looking forward to a resolution to my SMS issue, which locks my phone up for up to 3 minutes every time that I text a fellow Verizon customer. I plan on trying this update the very minute that I get home from work. If anyone else has issues with the new update I would love to hear about them.

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