| No worries just spoke to a CSR with Verizon and they sending me a replacement. No cost cuz if been a customer for so long.
Actually quite amazed at how much better the corporate CS is than the store locations!
The lady that was 'assisting' me today at the retail store didn't even give me her name. Nor was she capable of answering any questions about the phones I was considering. I actual found the information on the web using the phone, while see went to look it up.
Thx for the quick response! Your answer was what prompted me to call the 800 # and see what kinda deal i could work out. |