Treo Forum - Treonauts - View Single Post - Getting data off semi-functional 755p

jvm · 07-08-2009, 08:29 AM

I have a 755p that has very odd symptoms. (a) It won't synch any more -- I can press the Synch button on the cable, and the Palm thinks that it should be synching, but it never connects. (Yes, HotSynch is running on the XP PC.) (b) The "phone" app doesn't come up -- no matter what screen I'm on (even in a game), pressing the "phone" button (or choosing the "phone" app from the home-page apps menu) flashes a moment and puts me back where I was. Calls to the phone go to voice-mail immediately, so the cellular network knows that the phone part of the 755p is dead.

The Verizon store confirmed that the phone is relatively hosed, and a new one is on the way. What I'm hoping is that I can find a way to transfer the Calendar, Contacts, Tasks, and possibly other databases (which I think are in PDB files on the device) over to the new 755p.

When I look at the Beam functionality, it doesn't seem to show data files. (Everything has a "lock" icon next to it.) I've read that there are file manager programs that can beam anything, including the PDB files, but I don't know how I can get any new software onto the device -- even if I put a new program (which is a PRC file, right?) onto an SD card -- but I don't see where to put one on this device; there was one in the earlier Treo I had -- it won't run from there. And without a file manager program, or the ability to synch, I don't know how to copy any PRC file onto the Palm itself.

Am I going to lose all the info that I have that hasn't already been synched to Palm Desktop? (I have to return the busted Treo within 10 days.) Unfortunately, I haven't done a synch since the room that had the PC with Palm Desktop got flooded (another story!).

I'm very Windows-PC literate -- but there's no "command prompt" for the 755p. Any help would be appreciated. (Would calling Palm support result in my talking to anyone who knows as much as the people here?)

Thanks for any assistance. (A file manager will be the first thing on the new phone!)

07-08-2009, 08:29 AM	#1 (permalink)
jvm A Few Questions.... Join Date: Jul 2009 My Treo: Treo 755p My Carrier: Verizon My OS: XP Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Getting data off semi-functional 755p I have a 755p that has very odd symptoms. (a) It won't synch any more -- I can press the Synch button on the cable, and the Palm thinks that it should be synching, but it never connects. (Yes, HotSynch is running on the XP PC.) (b) The "phone" app doesn't come up -- no matter what screen I'm on (even in a game), pressing the "phone" button (or choosing the "phone" app from the home-page apps menu) flashes a moment and puts me back where I was. Calls to the phone go to voice-mail immediately, so the cellular network knows that the phone part of the 755p is dead. The Verizon store confirmed that the phone is relatively hosed, and a new one is on the way. What I'm hoping is that I can find a way to transfer the Calendar, Contacts, Tasks, and possibly other databases (which I think are in PDB files on the device) over to the new 755p. When I look at the Beam functionality, it doesn't seem to show data files. (Everything has a "lock" icon next to it.) I've read that there are file manager programs that can beam anything, including the PDB files, but I don't know how I can get any new software onto the device -- even if I put a new program (which is a PRC file, right?) onto an SD card -- but I don't see where to put one on this device; there was one in the earlier Treo I had -- it won't run from there. And without a file manager program, or the ability to synch, I don't know how to copy any PRC file onto the Palm itself. Am I going to lose all the info that I have that hasn't already been synched to Palm Desktop? (I have to return the busted Treo within 10 days.) Unfortunately, I haven't done a synch since the room that had the PC with Palm Desktop got flooded (another story!). I'm very Windows-PC literate -- but there's no "command prompt" for the 755p. Any help would be appreciated. (Would calling Palm support result in my talking to anyone who knows as much as the people here?) Thanks for any assistance. (A file manager will be the first thing on the new phone!) Last edited by jvm; 07-08-2009 at 08:31 AM. Reason: Can't find SD slot -- is there one?