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f9dc · 06-23-2009, 05:00 PM

Hi all,

I tried a search but to no avail.

My 800w freezes up and requires a soft reset about 1x - 2x daily. This almost never happens when I'm doing something, only when the phone is sitting by itself for an extended period.

Whenever I do a soft reset, the unit starts up with the phone radio off. Most of the time it turns on, but once in a while I have to do a second reset to start it up. Today, after one such reset, I simply can not get the radio to turn on. I have been trying for hours. It's got about 54% on the battery. I've tried leaving the battery out for 10 minutes, multiple soft resets, even a hard reset, all to no avail.

Any suggestions? I'd like to exhaust all alternatives before going through the nightmare that is Sprint's warranty service. I'm in a Shentel / Sprint Affiliate area, so none of the local corporate stores will handle repairs or warranty. My closest "real" Sprint store is a solid hour away.

Thanks!

06-23-2009, 05:00 PM	#1 (permalink)
f9dc A Few Questions.... Join Date: Jun 2009 My Treo: Treo 800w My Carrier: Sprint Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Crashes, radio won't turn on Hi all, I tried a search but to no avail. My 800w freezes up and requires a soft reset about 1x - 2x daily. This almost never happens when I'm doing something, only when the phone is sitting by itself for an extended period. Whenever I do a soft reset, the unit starts up with the phone radio off. Most of the time it turns on, but once in a while I have to do a second reset to start it up. Today, after one such reset, I simply can not get the radio to turn on. I have been trying for hours. It's got about 54% on the battery. I've tried leaving the battery out for 10 minutes, multiple soft resets, even a hard reset, all to no avail. Any suggestions? I'd like to exhaust all alternatives before going through the nightmare that is Sprint's warranty service. I'm in a Shentel / Sprint Affiliate area, so none of the local corporate stores will handle repairs or warranty. My closest "real" Sprint store is a solid hour away. Thanks!