Treo Forum - Treonauts - View Single Post - Unable to recover Contact list after Upgrading to Windows Mobile 6

adobo50 · 09-13-2008, 10:53 AM

I'm new here and have tried to find an answer to my problem without success. Two days ago I upgraded my Activesync from 4.0 to 4.5 with no problems. Last night I upgraded from Windows Mobile 5 to Windows Mobile 6. I assumed that my contact list would carry over to WM6 because I had synchronized before I started the process and also the night before. However, the only things to carry over were: Calendar and Favorites. At this point, while I am connected, under Tools>Options, there are 2 Contacts icons: one at the top of the list with the new WM6 icon and another down at the bottom which looks like the icon from WM5. I am allowed to check the box next to the icon at the top, but there is no box next to the bottom icon. I am not allowed to changes settings of either. When it comes down to it, I just want to get my contacts back. So I guess my question is are my old contacts stored in that other icon somehow; and if so, is it recoverable? I really appreciate any help or suggestions.

I attached a pic, maybe it is of use.

Thanks.

09-13-2008, 10:53 AM	#1 (permalink)
adobo50 A Few Questions.... Join Date: Sep 2008 My Treo: Treo 700wx My Carrier: Verizon My OS: XP Posts: 5 Thanks: 1 Thanked 0 Times in 0 Posts	Unable to recover Contact list after Upgrading to Windows Mobile 6 I'm new here and have tried to find an answer to my problem without success. Two days ago I upgraded my Activesync from 4.0 to 4.5 with no problems. Last night I upgraded from Windows Mobile 5 to Windows Mobile 6. I assumed that my contact list would carry over to WM6 because I had synchronized before I started the process and also the night before. However, the only things to carry over were: Calendar and Favorites. At this point, while I am connected, under Tools>Options, there are 2 Contacts icons: one at the top of the list with the new WM6 icon and another down at the bottom which looks like the icon from WM5. I am allowed to check the box next to the icon at the top, but there is no box next to the bottom icon. I am not allowed to changes settings of either. When it comes down to it, I just want to get my contacts back. So I guess my question is are my old contacts stored in that other icon somehow; and if so, is it recoverable? I really appreciate any help or suggestions. I attached a pic, maybe it is of use. Thanks. Attached Images