800w and Exchange Activesync - Treo Forum

motopsyko32 · 01-04-2009, 07:32 PM

So my wife and I work for the same company.

I have a PPC6700 with WM5 and she has the Treo 800w with WM6.

Both our phones randomly error out when synchronizing with our Exchange server.

Mine is usually resolved by a Soft Reset on my PPC but I cannot figure out how to get hers to work. It does work randomly but when it starts getting error 80072ee7, even a soft reset of the Treo doesnt work.

After doing some research, I found that if our Exchange server has a Dynamic address, then Activesync will give error 80072ee7 becasue of a cached IP address.

I cleared the internet crap on the Treo and did a soft reset and still get the same error.

Help please...

Second issue to be dealt with later is that I cannot install any app on the Treo that is not "digitally signed" but I think thats a restriction set forth by our company.

LotusLord · 01-05-2009, 08:03 AM

Why does the exchange server have a dynamic address? Servers shouldn't have dynamic addresses...

motopsyko32 · 01-05-2009, 09:04 PM

the server has a static IP address but its 4 clusters load balanced round robin style so you can hit any of the 4 servers at any time.

LotusLord · 01-06-2009, 07:40 AM

Thanks for the better explanation.

01-04-2009, 07:32 PM	#1 (permalink)
motopsyko32 A Few Questions.... Join Date: Jul 2007 My Treo: Treo 700p My Carrier: Sprint My OS: XP Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	800w and Exchange Activesync So my wife and I work for the same company. I have a PPC6700 with WM5 and she has the Treo 800w with WM6. Both our phones randomly error out when synchronizing with our Exchange server. Mine is usually resolved by a Soft Reset on my PPC but I cannot figure out how to get hers to work. It does work randomly but when it starts getting error 80072ee7, even a soft reset of the Treo doesnt work. After doing some research, I found that if our Exchange server has a Dynamic address, then Activesync will give error 80072ee7 becasue of a cached IP address. I cleared the internet crap on the Treo and did a soft reset and still get the same error. Help please... Second issue to be dealt with later is that I cannot install any app on the Treo that is not "digitally signed" but I think thats a restriction set forth by our company.

01-05-2009, 08:03 AM	#2 (permalink)
LotusLord Moderator Join Date: Apr 2007 Location: Madison, WI My Treo: Other Smartphone My Carrier: Cingular/AT&T My OS: Vista Posts: 4,256 Thanks: 316 Thanked 519 Times in 440 Posts	Why does the exchange server have a dynamic address? Servers shouldn't have dynamic addresses... __________________ Treo 650>Treo 750 running WM6 Treo 750 for sale with some extras see here

01-06-2009, 07:40 AM	#4 (permalink)
LotusLord Moderator Join Date: Apr 2007 Location: Madison, WI My Treo: Other Smartphone My Carrier: Cingular/AT&T My OS: Vista Posts: 4,256 Thanks: 316 Thanked 519 Times in 440 Posts	Thanks for the better explanation. __________________ Treo 650>Treo 750 running WM6 Treo 750 for sale with some extras see here

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01-05-2009, 09:04 PM	#3 (permalink)
motopsyko32 A Few Questions.... Join Date: Jul 2007 My Treo: Treo 700p My Carrier: Sprint My OS: XP Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	the server has a static IP address but its 4 clusters load balanced round robin style so you can hit any of the 4 servers at any time.