Problems with Incoming contacts display? - Treo Forum

chi-chi · 03-19-2008, 09:05 AM

I havent posted in a while but I recently upgraded from a 650p to a 755p and I did a hotsync to transfer all my contacts and settings. It seemed to have worked fine as all my numbers are there however when I recieve and incoming call the number is displayed but the name shows unknown caller even when it is one of my stored contacts?? I have no problems with texts as it shows the name fine or if I am on the other line the contact name appears as normal. This is very annoying as I can not screen any of my calls! Can someone, anyone provide me with assistance with this please? let me know if more information is needed, and thanks in advance!

jstant · 03-19-2008, 10:03 AM

Do you happen to have Ringo installed? If so, make sure you have the latest version on your 755p. I had the exact same issue when I first switched from 650 to 755 and the Ringo update solved it.

chi-chi · 03-19-2008, 10:36 AM

I sure do! let me go see if i could get and update

chi-chi · 03-19-2008, 10:40 AM

Ok I just did an update i hope it works? I will do a soft reset now and hopefully by my next call it will be fixed but i will post my findings thanks.

jfa02 · 03-19-2008, 01:46 PM

great hope that does the trick for you be sure and let us know!

chi-chi · 03-19-2008, 01:47 PM

Well I updated ringo and it works so far. My only one call of the day displaeyd the contact name fyi and thanks

LotusLord · 03-19-2008, 01:50 PM

Good to know jstant, and chi-chi, hope this completely solves the issue for you.

Treo Musketeers · 03-19-2008, 03:59 PM

Quote:

Originally Posted by jstant

Do you happen to have Ringo installed? If so, make sure you have the latest version on your 755p. I had the exact same issue when I first switched from 650 to 755 and the Ringo update solved it.

You know when I read the post, the first thing I thought of was when I had a similar problem with an older version of RingCare. Must be something with Ringtone Managers. Good post Jstant!

jstant · 03-19-2008, 09:32 PM

Thanks! Glad to help and very glad it worked!

03-19-2008, 09:05 AM	#1 (permalink)
chi-chi A Few Questions.... Join Date: Feb 2007 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Problems with Incoming contacts display? I havent posted in a while but I recently upgraded from a 650p to a 755p and I did a hotsync to transfer all my contacts and settings. It seemed to have worked fine as all my numbers are there however when I recieve and incoming call the number is displayed but the name shows unknown caller even when it is one of my stored contacts?? I have no problems with texts as it shows the name fine or if I am on the other line the contact name appears as normal. This is very annoying as I can not screen any of my calls! Can someone, anyone provide me with assistance with this please? let me know if more information is needed, and thanks in advance!

03-19-2008, 10:03 AM	#2 (permalink)
jstant Senior Treonaut Join Date: May 2007 Location: Springfield, MO My Treo: Treo 755p My Carrier: Alltel My OS: XP Posts: 407 Thanks: 52 Thanked 101 Times in 79 Posts	Do you happen to have Ringo installed? If so, make sure you have the latest version on your 755p. I had the exact same issue when I first switched from 650 to 755 and the Ringo update solved it. __________________ -JG __________________________________

03-19-2008, 01:50 PM	#7 (permalink)
LotusLord Moderator Join Date: Apr 2007 Location: Milwaukee, WI My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: Vista Posts: 3,330 Thanks: 229 Thanked 389 Times in 334 Posts	Good to know jstant, and chi-chi, hope this completely solves the issue for you. __________________ Treo 650>Treo 750 running WM6 Treo 750 for sale with some extras see here

03-19-2008, 09:32 PM	#9 (permalink)
jstant Senior Treonaut Join Date: May 2007 Location: Springfield, MO My Treo: Treo 755p My Carrier: Alltel My OS: XP Posts: 407 Thanks: 52 Thanked 101 Times in 79 Posts	Thanks! Glad to help and very glad it worked! __________________ -JG __________________________________

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03-19-2008, 10:36 AM	#3 (permalink)
chi-chi A Few Questions.... Join Date: Feb 2007 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	I sure do! let me go see if i could get and update

03-19-2008, 10:40 AM	#4 (permalink)
chi-chi A Few Questions.... Join Date: Feb 2007 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Ok I just did an update i hope it works? I will do a soft reset now and hopefully by my next call it will be fixed but i will post my findings thanks.

03-19-2008, 01:46 PM	#5 (permalink)
jfa02 Moderator Join Date: Jun 2007 Location: Arkansas My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: XP Posts: 3,481 Thanks: 1,104 Thanked 208 Times in 188 Posts	great hope that does the trick for you be sure and let us know!

03-19-2008, 01:47 PM	#6 (permalink)
chi-chi A Few Questions.... Join Date: Feb 2007 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Well I updated ringo and it works so far. My only one call of the day displaeyd the contact name fyi and thanks

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