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Treo 755p Discuss the Treo 755p and derivatives

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Old 02-29-2008, 08:43 AM   #1 (permalink)
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755 wont sync with outlook

I have a 755p and am running Vista and Outlook 2007and have spent over 6 hours on the phone with tech support and then another 4 hours yesterday with their 40$ install tech support that supposedly can make anything work. Still no success. I finally got memos to sync with Palm desktop but will have to retype all my contacts, tasks etc. I have taken my computer in to have it checked by 3 individuals and they find no problem. Am I the only one having this problem?
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Old 02-29-2008, 08:57 AM   #2 (permalink)
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What version of Vista? And do you have the newest version of Palm Desktop?
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Old 02-29-2008, 09:55 AM   #3 (permalink)
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I have Vista and Outlook 2007 and am able to sync without problems. We recently transitioned to an Exchange server in our company, and that caused some issues because the switchover mandated a new Outlook profile for me, which Hotsync did not handle well at all. I ended up having to uninstall all Palm software from my computer, delete the "old" Outlook profile, and then reinstall Palm desktop (version 6.2, of course). If you have multiple Outlook profiles, this could be causing you a problem.

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