755 wont sync with outlook - Treo Forum

kokopelli · 02-29-2008, 08:43 AM

I have a 755p and am running Vista and Outlook 2007and have spent over 6 hours on the phone with tech support and then another 4 hours yesterday with their 40$ install tech support that supposedly can make anything work. Still no success. I finally got memos to sync with Palm desktop but will have to retype all my contacts, tasks etc. I have taken my computer in to have it checked by 3 individuals and they find no problem. Am I the only one having this problem?

LotusLord · 02-29-2008, 08:57 AM

What version of Vista? And do you have the newest version of Palm Desktop?

jbg7474 · 02-29-2008, 09:55 AM

I have Vista and Outlook 2007 and am able to sync without problems. We recently transitioned to an Exchange server in our company, and that caused some issues because the switchover mandated a new Outlook profile for me, which Hotsync did not handle well at all. I ended up having to uninstall all Palm software from my computer, delete the "old" Outlook profile, and then reinstall Palm desktop (version 6.2, of course). If you have multiple Outlook profiles, this could be causing you a problem.

Jason

02-29-2008, 08:43 AM	#1 (permalink)
kokopelli I made my first post! Join Date: Feb 2008 My Treo: Treo 755p My Carrier: Verizon My OS: Vista Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	755 wont sync with outlook I have a 755p and am running Vista and Outlook 2007and have spent over 6 hours on the phone with tech support and then another 4 hours yesterday with their 40$ install tech support that supposedly can make anything work. Still no success. I finally got memos to sync with Palm desktop but will have to retype all my contacts, tasks etc. I have taken my computer in to have it checked by 3 individuals and they find no problem. Am I the only one having this problem?

02-29-2008, 08:57 AM	#2 (permalink)
LotusLord Moderator Join Date: Apr 2007 Location: Milwaukee, WI My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: Vista Posts: 3,332 Thanks: 229 Thanked 389 Times in 334 Posts	What version of Vista? And do you have the newest version of Palm Desktop? __________________ Treo 650>Treo 750 running WM6 Treo 750 for sale with some extras see here

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02-29-2008, 09:55 AM	#3 (permalink)
jbg7474 Senior Member Join Date: Dec 2007 My Treo: Treo 755p My Carrier: Sprint My OS: Vista Posts: 91 Thanks: 19 Thanked 36 Times in 31 Posts	I have Vista and Outlook 2007 and am able to sync without problems. We recently transitioned to an Exchange server in our company, and that caused some issues because the switchover mandated a new Outlook profile for me, which Hotsync did not handle well at all. I ended up having to uninstall all Palm software from my computer, delete the "old" Outlook profile, and then reinstall Palm desktop (version 6.2, of course). If you have multiple Outlook profiles, this could be causing you a problem. Jason