How do you hang up Call #1 before and after switching to call # 2 with Call Waiting?

[Chaostopher]

I Have always wondered:

How do you hang up Call #1 before AND/OR after switching to call # 2 with Call Waiting, without hanging up BOTH Calls?

I'd love to know!

Thanks!

[oclv120]

I have been asking that since I got my 650p then hoped to find it on my 700p and guess I will still be looking!

[jstant]

Ditto for me: 650 now 755 - still not an option that I know of.

[skoenig]

At one point I got upset about that - swap or hang up on both only.

But someone said a while back that the CDMA network (Sprint's at least) doesn't actually support independent control of the voice streams.

Gobsmacked, I got my wife's A900 (Sprint) and discovered that it too will only swap or hang up on both.

I tried my friends Nokia and the same...

Eventually I called Sprint. True enough. Swap or hang up on both.

How and why it's been allowed to stay like that in the US (I don't know about other CDMA countries) this day and age I have no idea.

But a saving grace is that if the other party hangs up then you're free and clear - even though the phone will tell you they're still there.

Regards,

~ Steph

[TazUk]

I think it's the same on GSM too

[Chaostopher]

Here is what Page 36 of the 755P manual says about it, though when I tried it just now, it hung up both calls anyway, and it never did ring me back!

------

Answering a Second Call (Call Waiting)
When you are on a call, you can receive a second call. When the second call comes in, you hear a call-waiting tone and the Call Waiting dialog box appears. You can do any of the following to handle the second call:
 To place the current call on hold and answer the new call, press Talk or use the 5-way to select Answer.
 To send the new call to voicemail, use the 5-way to select Ignore.
 To send the new call to voicemail and send the caller a text message, use the 5-way to select Ignore with Text.
 To hang up the current call and answer the new call, press Power/End . When the incoming call message reappears, select Answer or press Talk.

Tip: Once you have answered a second call, to switch back and forth between the original call and the call you answered, use the 5-way to select Swap.

Note: When you answer a second call and then select the Hang Up All button, it ends both calls. In this situation, if the first caller has not yet hung up the phone, the Sprint National Network automatically redials your number from the first caller’s number and you see an incoming call alert. You can answer to continue your call with the first caller.
_______

There you have it! I still don't think it works the way they claim it does!

[bgattis]

The only way I have found that this is possible is just to switch to the call that you are going to use and wait for the other person to hang up. Kind of sucks when you hang up on both!

[skoenig]

@Chaostopher - Actually that how it behaves, though I haven't tested the call back "feature" yet.

There doesn't seem to be a way to individually control the connections, just to swap or hang up...or not take the call...

Hmmm, thats brilliant.

~ Steph

[DougS]

Originally Posted by skoenig

At one point I got upset about that - swap or hang up on both only.

But someone said a while back that the CDMA network (Sprint's at least) doesn't actually support independent control of the voice streams.

Gobsmacked, I got my wife's A900 (Sprint) and discovered that it too will only swap or hang up on both.

I tried my friends Nokia and the same...

Eventually I called Sprint. True enough. Swap or hang up on both.

How and why it's been allowed to stay like that in the US (I don't know about other CDMA countries) this day and age I have no idea.

But a saving grace is that if the other party hangs up then you're free and clear - even though the phone will tell you they're still there.

Regards,

~ Steph

On Sprint I've had a similar problem but discovered that if the party you have switched from hangs up, the line remains open, either as dail tone, busy or dead, and continues to show "on hold" and the time keeps ticking away. I called Sprint tech support and they said that that's not normal and I am being double charged for time for the entire balance of the call. After guiding me through a "wipe", more intense than a hard reset, on my phone to see if it was a software or reset issue, it still remained. The tech told me this is a device (hardware) issue that they had with the some 650 & 700 models but he had not seen on the 755 (he has now). He told me the phone is defective and I should exchange it for a new one since I was within the 30 day trial period. I also had the problem of losing the first call if I waited for the second caller to hang up before switching back to the first call. He said that wasn't right either, that the first call should have rang me back as an incoming call. I never found out if a replacement phone was the answer, because shortly after this occurred, I finally gave up on Sprint and cancelled my service and returned the phone. I am quite patient, but after spending more than 15 hours on the phone with Customer Service over the period of a week and still not getting things corrected regarding acknowledged errors original phone charges and botched replacement phone orders, I lost any confidence in getting this resolved to my satisfaction within the 30 day trial period. And after the 30 days you're stuck with a $200.00 cancellation, costs to replace defective phones, your full monthly service charges, and an expensive phone that is pretty much worthless if your not on the sprint network. So I cancelled. Check this out. When I returned my phone to the Sprint store, one of the employees said she loved her 755, but was having the same two-call problems, but didn't care since she had unlimited minutes as an employee. So maybe this is not a isolated hardware problem, but a typical one, or maybe a compatability problem with the Sprint network and all of the 755 treo users are racking up double airtime charges in this situation. Anybody know what is really going on here?

[skoenig]

Very interesting DougS,

Which actually leads me to think about what a defective phone really means....

Clearly it can't be a hardware as I can't see how hardware would contribute to that problem. Since the hardware handles the protocol perfectly well and obviously takes and makes calls. It sure isn't a bunch cogs and wheels where one wheel is missing a tooth...if you get my drift.

So to me it must be the software (firmware/OS whatever is driving the layer of communication) - and with the deep reset you performed it can't be any 3PD software on there.

So then... you can't be the only one. There must me lots of people, well.. all the people with your revision of the firmware... that have that problem.

Just like the recent 700p firmware patch that fixed the sms delivery problems that Sprint said weren't there....

~ Steph