Palm audio update question-can only hear from headset - Treo Forum

pickle · 09-15-2007, 01:34 PM

Hello,

Last week Cingular sent me a text saying I should download the audio software update from palm to avoid losing sound on my phone. I was kind of leery because instructions said to do a reset after the update(I was unsure if they meant hard or soft).

Last night someone called me but I could not hear the caller, and my speakerphone would not work. Turns out I could only hear the caller when I use the headset, and only one ear works. When I talk into the headset, the caller can barely hear me. When I remove the headset and talk directly into the phone, they can hear me very clearly, but I can't hear them at all. Do you think the download will solve this problem or has anyone ever had an issue like this? When the phone rings, it rings at it's usally sound level and I can hear it with no problem, so I'm really confused as to why the speakerphone will not work...and the timing of the text from cingular and these problems is strange.

any info will be greatly, greatly appreciated...thanks

TazUk · 09-16-2007, 10:30 AM

Yes it's worth installing the update

pickle · 09-22-2007, 11:50 AM

thank-you...will definetly do so...

jfa02 · 09-22-2007, 07:35 PM

Dis the update cure your problem? I hope so!

LotusLord · 09-22-2007, 10:13 PM

The update fixed the problem for me, prior to my upgrade to WM6. And the answer is soft reset so you will not lose data.

09-15-2007, 01:34 PM	#1 (permalink)
pickle A Few Questions.... Join Date: Sep 2007 Location: NYC My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: XP Posts: 6 Thanks: 0 Thanked 0 Times in 0 Posts	Palm audio update question-can only hear from headset Hello, Last week Cingular sent me a text saying I should download the audio software update from palm to avoid losing sound on my phone. I was kind of leery because instructions said to do a reset after the update(I was unsure if they meant hard or soft). Last night someone called me but I could not hear the caller, and my speakerphone would not work. Turns out I could only hear the caller when I use the headset, and only one ear works. When I talk into the headset, the caller can barely hear me. When I remove the headset and talk directly into the phone, they can hear me very clearly, but I can't hear them at all. Do you think the download will solve this problem or has anyone ever had an issue like this? When the phone rings, it rings at it's usally sound level and I can hear it with no problem, so I'm really confused as to why the speakerphone will not work...and the timing of the text from cingular and these problems is strange. any info will be greatly, greatly appreciated...thanks

09-16-2007, 10:30 AM	#2 (permalink)
TazUk Mostly harmless Join Date: Aug 2006 Location: Kent, UK My Treo: Treo 750v My Carrier: Vodaphone My OS: XP Posts: 3,715 Thanks: 157 Thanked 410 Times in 321 Posts	Yes it's worth installing the update __________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v (Running WM6) + Treo 500v + Centro "Going to church no more makes you a christian than sleeping in your garage makes you a car." *Garrison Keillor*

09-22-2007, 10:13 PM	#5 (permalink)
LotusLord Moderator Join Date: Apr 2007 Location: Milwaukee, WI My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: Vista Posts: 3,380 Thanks: 231 Thanked 400 Times in 344 Posts	The update fixed the problem for me, prior to my upgrade to WM6. And the answer is soft reset so you will not lose data. __________________ Treo 650>Treo 750 running WM6 Treo 750 for sale with some extras see here

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09-22-2007, 11:50 AM	#3 (permalink)
pickle A Few Questions.... Join Date: Sep 2007 Location: NYC My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: XP Posts: 6 Thanks: 0 Thanked 0 Times in 0 Posts	thank-you...will definetly do so...

09-22-2007, 07:35 PM	#4 (permalink)
jfa02 Moderator Join Date: Jun 2007 Location: Arkansas My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: XP Posts: 3,548 Thanks: 1,132 Thanked 212 Times in 192 Posts	Dis the update cure your problem? I hope so!

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