Treo 750 Touch Screen Problem - Treo Forum

Excoriar · 04-19-2007, 03:59 AM

Hi I've had my 750v for about a month now but have recently encountered a problem with the touch screen where it won't recognize ANYTHING I click on.

I have done a hard reset and tried to start anew, but realize that I cannot align the screen. So I took out the battery and left it out over night. This morning I tried again and for some reason the screen works again just for a short while, but enough time for me to get through that alignment stage. Now the screen won't recognize my clicks again, and I've noticed that the menu bar ceases to work if I click "up" on it to the portion that shows last opened programs. But then I ran that game "Dynamite" and realized that I can use my stylus to point in the direction I want the balls to go, but the game slows down and I have to use the directional key to shoot the ball out.

From Dynamite, I feel as if my touch screen is still working, but for some reason, I simply cannot use it to click on anything. Does anyone have a solution for this? Thanks.

Leo

LotusLord · 04-19-2007, 08:41 AM

Have you recently applied a screen protector?

Excoriar · 04-23-2007, 06:22 AM

Quote:

Originally Posted by LotusLord

Have you recently applied a screen protector?

I got a screen protector the day I got it, but have since removed the protector but it still doesn't work....

LotusLord · 04-23-2007, 09:37 AM

I'd try a hard reset. If that doesn't fix it, it may be a faulty screen.

ericrwalker · 04-23-2007, 07:01 PM

Quote:

Originally Posted by LotusLord

I'd try a hard reset. If that doesn't fix it, it may be a faulty screen.

Did you read the first sentence in the second paragraph of the original post?

comiken205 · 04-23-2007, 08:28 PM

Maybe in his haste to help, he missed that. "Tough crowd I Tell ya!"

LotusLord · 04-23-2007, 09:40 PM

Quote:

Originally Posted by comiken205

Maybe in his haste to help, he missed that. "Tough crowd I Tell ya!"

I did miss that, sorry for the mistake.

Faulty touch screen would be my guess then, or possibly a loose cable. Either way, I'd try to get it replaced, hopefully under warranty.

I haven't seen many parts available for the 750 yet...

Excoriar · 04-23-2007, 09:44 PM

Quote:

Originally Posted by LotusLord

I did miss that, sorry for the mistake.

Faulty touch screen would be my guess then, or possibly a loose cable. Either way, I'd try to get it replaced, hopefully under warranty.

I haven't seen many parts available for the 750 yet...

Thanks for responding. I hope to send in the phone and get a replacement under warranty.

04-19-2007, 03:59 AM	#1 (permalink)
Excoriar A Few Questions.... Join Date: Apr 2007 Location: Taipei, Taiwan My Treo: Treo 750v Posts: 12 Thanks: 3 Thanked 0 Times in 0 Posts	Treo 750 Touch Screen Problem Hi I've had my 750v for about a month now but have recently encountered a problem with the touch screen where it won't recognize ANYTHING I click on. I have done a hard reset and tried to start anew, but realize that I cannot align the screen. So I took out the battery and left it out over night. This morning I tried again and for some reason the screen works again just for a short while, but enough time for me to get through that alignment stage. Now the screen won't recognize my clicks again, and I've noticed that the menu bar ceases to work if I click "up" on it to the portion that shows last opened programs. But then I ran that game "Dynamite" and realized that I can use my stylus to point in the direction I want the balls to go, but the game slows down and I have to use the directional key to shoot the ball out. From Dynamite, I feel as if my touch screen is still working, but for some reason, I simply cannot use it to click on anything. Does anyone have a solution for this? Thanks. Leo Last edited by Excoriar; 04-19-2007 at 04:06 AM.

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04-19-2007, 08:41 AM	#2 (permalink)
LotusLord Moderator Join Date: Apr 2007 Location: Milwaukee, WI My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: Vista Posts: 3,380 Thanks: 231 Thanked 400 Times in 344 Posts	Have you recently applied a screen protector?

04-23-2007, 09:37 AM	#4 (permalink)
LotusLord Moderator Join Date: Apr 2007 Location: Milwaukee, WI My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: Vista Posts: 3,380 Thanks: 231 Thanked 400 Times in 344 Posts	I'd try a hard reset. If that doesn't fix it, it may be a faulty screen.

04-23-2007, 08:28 PM	#6 (permalink)
comiken205 Moderator Join Date: Oct 2006 Location: Maricopa, AZ My Treo: Treo 800w My Carrier: Sprint My OS: Vista Posts: 2,540 Thanks: 198 Thanked 299 Times in 249 Posts	Maybe in his haste to help, he missed that. "Tough crowd I Tell ya!"