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Old 05-28-2008, 08:01 PM   #1 (permalink)
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My Treo: Treo 700wx
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Updating Problems

I am tryingto update my Treo 700wx with the 1.15, I do steps 1,2 3 ok when I get to step 4 and double-click Treo700wxSprint1.15DesktopUpdater.exe the notepad opens up with what looks like html. I have tried this on two diff computers with the same out come. Any ideas. Help
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Old 05-28-2008, 10:41 PM   #2 (permalink)
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welcome janbo to treonauts. Glad you are here sorry you are having problems with the update. I have the 750 and am not familar with sprint but if its an exe file it should take you to an installation wizard I would think to guide you through the update installation process or it should provide a .cab file to directly upload to the device. Something does not sound right.

I just went to the palm site it looks like there are two different methods. It sounds like you used the pc method. If you have an sd card I would suggest you try to sd card method. follow the directions carefuly I used the sc card method to update to windows mobile 6 from winmob 5 and it was prety easy. Give it a try and see if it works that way. Good luck and get back with us to let us know your results.

Last edited by jfa02; 05-28-2008 at 10:46 PM.
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Old 05-29-2008, 09:51 PM   #3 (permalink)
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Yes I see that one can do that. I liked the idea of updating by cable because of the soft reset, if you do the sd card it wants a hard reset which will cause lost settings.
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Old 05-30-2008, 08:21 AM   #4 (permalink)
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You nwould need to reinstall any programs installed other than the ones in rom For me that was my laridian pocket bible and ereader (pro version now free via download) and the sprite backup program ( now updated to a winmob6 version) Took maybe 5 minutes. No big deal.
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Old 05-30-2008, 10:46 PM   #5 (permalink)
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Join Date: May 2008
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Hi jfa02,

Thanks for your help with this problem. I found a fix for this on the palm web page. Will post a link so if someone else should have a problem, maybe this can help.

Again thanks and great forum
Ron

Palm - Support - Treo 700wx Updater 1.15 for Sprint smartphones
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