Problem with email password screen - Treo Forum

timwebbatty · 11-11-2006, 10:02 AM

Just about every time that my 700w does its wireless sync thing, the account name/password screen comes up. It asks me if I want to save the password (which is shown on the screen as already being there), and when I tap OK, the screen disappears and it continues with the sync. Next time it syncs, the same thing happens. It is as if the password is saved, but not "seen" by the phone. Verizon says "We ain't got no idea, but if it works, why bother with it?" Anyone got any suggestions?

Treofrog · 11-11-2006, 12:07 PM

I upgraded to active sync 4.5 and that fixed my problem

timwebbatty · 11-12-2006, 04:17 PM

Thanks, Treofrog, but the next question is: How do I know which version I am using? And how do I upgrade it?

TazUk · 11-12-2006, 05:29 PM

If your using the version that came on a CD with your Treo then it will be v4.2

v4.5 is still in beta but it's working much better than the old version for me. You can download it from :-

http://www.microsoft.com/downloads/d...displaylang=en

11-11-2006, 10:02 AM	#1 (permalink)
timwebbatty Junior Member Join Date: Nov 2006 Location: Duff, Tennessee My Treo: Treo 700w Posts: 30 Thanks: 3 Thanked 1 Time in 1 Post	Problem with email password screen Just about every time that my 700w does its wireless sync thing, the account name/password screen comes up. It asks me if I want to save the password (which is shown on the screen as already being there), and when I tap OK, the screen disappears and it continues with the sync. Next time it syncs, the same thing happens. It is as if the password is saved, but not "seen" by the phone. Verizon says "We ain't got no idea, but if it works, why bother with it?" Anyone got any suggestions?

11-11-2006, 12:07 PM	#2 (permalink)
Treofrog Senior Member Join Date: Sep 2006 Location: Seattle Washington My Treo: Other Smartphone My Carrier: Cingular/AT&T My OS: Vista Posts: 89 Thanks: 0 Thanked 2 Times in 1 Post	I upgraded to active sync 4.5 and that fixed my problem __________________ Treo 600> Treo 650> Treo 700w> Treo 750> BlackBerry Pearl> BBCurve> BB Bold

11-12-2006, 05:29 PM	#4 (permalink)
TazUk Mostly harmless Join Date: Aug 2006 Location: Kent, UK My Treo: Treo 750v My Carrier: Vodaphone My OS: XP Posts: 3,715 Thanks: 157 Thanked 410 Times in 321 Posts	If your using the version that came on a CD with your Treo then it will be v4.2 v4.5 is still in beta but it's working much better than the old version for me. You can download it from :- http://www.microsoft.com/downloads/d...displaylang=en __________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v (Running WM6) + Treo 500v + Centro "Going to church no more makes you a christian than sleeping in your garage makes you a car." *Garrison Keillor*

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11-12-2006, 04:17 PM	#3 (permalink)
timwebbatty Junior Member Join Date: Nov 2006 Location: Duff, Tennessee My Treo: Treo 700w Posts: 30 Thanks: 3 Thanked 1 Time in 1 Post	Thanks, Treofrog, but the next question is: How do I know which version I am using? And how do I upgrade it?

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