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Old 03-07-2008, 07:51 PM   #1 (permalink)
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phone not turning on

I recently purchased a 700w/x with windows mobile on it, i updated the software to version _1.22 now the phone wont turn on to make calls the organizer part works but no the phone. i have tried soft resets and hard resets, a new battery and full charge, plugged into power nothing seems to work anyone have any tricks i would really appreciate it, as i am with out a phone right now.
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Old 03-07-2008, 08:15 PM   #2 (permalink)
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Reinstall the update if that does not work take it to get it fixed.
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Old 03-07-2008, 09:44 PM   #3 (permalink)
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Have you tried a soft reset? If that doesn't work do a hard reset. I assume that you backed up your phone before the update. If that doesn't work, you may have to take it to a Verizon Service Center.
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Old 03-07-2008, 09:50 PM   #4 (permalink)
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instructions for 700wx resets are here. just to make sure you're doing it right.
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Old 03-07-2008, 09:52 PM   #5 (permalink)
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brandon,

Question. Will the factory reset revert the ROM? On the Palm OS it doesn't. I had the same issue on my 700P and performed a hard reset and that cleared up the issue but the update remained.
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Old 03-07-2008, 11:25 PM   #6 (permalink)
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sorry!

i was thinking of the zero reset, and now that you bring it up, lou, i don't think it affects the rom at all. i believe you're right, post edited to reflect.
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Old 05-15-2008, 01:02 AM   #7 (permalink)
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i hear you guys talkin about Hard/Soft/Zero Out Resets...and how the Phone Radio will not turn on...i think its a problem with the update...I have a Sprint Treo 700wx...have the same problem...and it happened after it was updated to version 1.14...it still doesnt show it was even updated...but the phone doesnt work...

I think it needs to be completely reflashed...the resets wont work...Ive tried them...the unfortunate thing is neither Sprint nor Palm are willing to give me a copy of the original rom to flash onto the thing...


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Old 05-15-2008, 01:38 PM   #8 (permalink)
Huh? I'm sorry, what?!
 
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If the phone doesn't show it was updated to the new ROM, try performing the new ROM update again.
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Old 05-16-2008, 04:44 PM   #9 (permalink)
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Indeed!
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Old 05-16-2008, 07:00 PM   #10 (permalink)
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ok i shall try that...once i get a new sync cable...
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