ActiveSync Problems - Treo Forum

tigerbdog · 10-01-2007, 10:57 AM

Every time I connect to ActiveSync nothing happens. Both the phone and the app say that I'm connected but the little icon continuously rotates while displaying the message "Looking For Changes."

I have downloaded the update of the update from Verizon and I am running version 4.5 of the ActiveSync.

Any suggestions?

LotusLord · 10-01-2007, 11:07 AM

Have you ever successfully synced?

tigerbdog · 10-01-2007, 11:17 AM

Yes. I have done it successfully a number of times.

LotusLord · 10-01-2007, 11:23 AM

How long do you leave it connected for, and have you tried a soft reset?

tigerbdog · 10-01-2007, 11:38 AM

I have let it run for as much as 20-30 minutes and I have also done a soft reset.

tigerbdog · 12-18-2007, 07:54 PM

Still haven't figured this out. Any suggestions?

jfa02 · 12-18-2007, 09:48 PM

Are you using a cradle or a usb synch cable? Sometimes with my 750 i have to nudge or jostle or do a litle push or pull. Normally it connects upand will synch after 10 seconds or so. It sounds like yours has come on and is trying to synch but something is messing it up. Look at your synch log and see what it shows. When was your last successful synch? If you are using a cradle sometimes they dont work as well and are you hooked into a usb hub or using the front usb ports on your desktop? If you are on a usb hub it might need to have ac power and not just the computer's power supply. It may not be geting the right amount of powerto realy work or you might have a bad cable.

tigerbdog · 12-19-2007, 06:50 AM

I use a cable. I have tried it with and without a power source plugged in. I don't think it's a problem with the cable or the connection because the phone is actually connected. The Active Sync wheel is spinning and the message "Looking for changes" appears.

brandon · 12-19-2007, 08:31 AM

i had this same problem with a dell axim x51. i reinstalled activesync and that cleared the trouble right up. have you tried this yet?

10-01-2007, 10:57 AM	#1 (permalink)
tigerbdog A Few Questions.... Join Date: May 2007 Posts: 18 Thanks: 0 Thanked 5 Times in 2 Posts	ActiveSync Problems Every time I connect to ActiveSync nothing happens. Both the phone and the app say that I'm connected but the little icon continuously rotates while displaying the message "Looking For Changes." I have downloaded the update of the update from Verizon and I am running version 4.5 of the ActiveSync. Any suggestions?

10-01-2007, 11:07 AM	#2 (permalink)
LotusLord Moderator Join Date: Apr 2007 Location: Milwaukee, WI My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: Vista Posts: 2,871 Thanks: 153 Thanked 308 Times in 268 Posts	Have you ever successfully synced? __________________ Treo 650>Treo 750 running WM6 In the process of selling my 650s. It hurts but at least they'll be getting used.

10-01-2007, 11:23 AM	#4 (permalink)
LotusLord Moderator Join Date: Apr 2007 Location: Milwaukee, WI My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: Vista Posts: 2,871 Thanks: 153 Thanked 308 Times in 268 Posts	How long do you leave it connected for, and have you tried a soft reset? __________________ Treo 650>Treo 750 running WM6 In the process of selling my 650s. It hurts but at least they'll be getting used.

12-19-2007, 08:31 AM	#9 (permalink)
brandon why so cereal? Join Date: Aug 2006 My Carrier: Cingular/AT&T My OS: XP Posts: 1,542 Thanks: 83 Thanked 126 Times in 99 Posts	i had this same problem with a dell axim x51. i reinstalled activesync and that cleared the trouble right up. have you tried this yet? __________________ disclaimer any advice from brandon should be considered carefully as he is evil and will enjoy your suffering.

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10-01-2007, 11:17 AM	#3 (permalink)
tigerbdog A Few Questions.... Join Date: May 2007 Posts: 18 Thanks: 0 Thanked 5 Times in 2 Posts	Yes. I have done it successfully a number of times.

10-01-2007, 11:38 AM	#5 (permalink)
tigerbdog A Few Questions.... Join Date: May 2007 Posts: 18 Thanks: 0 Thanked 5 Times in 2 Posts	I have let it run for as much as 20-30 minutes and I have also done a soft reset.

12-18-2007, 07:54 PM	#6 (permalink)
tigerbdog A Few Questions.... Join Date: May 2007 Posts: 18 Thanks: 0 Thanked 5 Times in 2 Posts	Still haven't figured this out. Any suggestions?

12-18-2007, 09:48 PM	#7 (permalink)
jfa02 Moderator Join Date: Jun 2007 Location: Arkansas My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: XP Posts: 2,361 Thanks: 710 Thanked 145 Times in 132 Posts	Are you using a cradle or a usb synch cable? Sometimes with my 750 i have to nudge or jostle or do a litle push or pull. Normally it connects upand will synch after 10 seconds or so. It sounds like yours has come on and is trying to synch but something is messing it up. Look at your synch log and see what it shows. When was your last successful synch? If you are using a cradle sometimes they dont work as well and are you hooked into a usb hub or using the front usb ports on your desktop? If you are on a usb hub it might need to have ac power and not just the computer's power supply. It may not be geting the right amount of powerto realy work or you might have a bad cable.

12-19-2007, 06:50 AM	#8 (permalink)
tigerbdog A Few Questions.... Join Date: May 2007 Posts: 18 Thanks: 0 Thanked 5 Times in 2 Posts	I use a cable. I have tried it with and without a power source plugged in. I don't think it's a problem with the cable or the connection because the phone is actually connected. The Active Sync wheel is spinning and the message "Looking for changes" appears.

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