Possible sound issue: - Treo Forum

syrguy1969 · 03-22-2007, 02:55 PM

I have had a few occurrence lately when all sound on my 700w cut out. Nothing can be heard from tapping menu's, or on phone calls. The alerts and ringer works fine though. I read in another post that the older (680 I think) version had a record of a faulty hands-free jack. I did have to use a wired hands-free device the other day (my BT was not handy) and ever since, the sound would cut out. Apparently the socket still thinks there is a mic plugged in, and acts like you are using one. I plugged one back in, and wiggled it a bit, pulling it out slowly like the post I read instructed, and sure enough....sound clicked back on. Now.....I can't have this going on, even if I do know a fix, because important calls could get dropped. I called Verizon, and they (or Treo) are sending a replacement.

I just wanted everybody to be aware if you have sound issues, it may be that, not any apps or settings like I thought at first.

Good luck all!!

TazUk · 03-22-2007, 03:12 PM

Have you tried doing a soft reset?

syrguy1969 · 03-22-2007, 08:50 PM

Many times, even a hard reset. I truly believe the issue is hardware, a flukey jack!! I think I tried everything I could.

03-22-2007, 02:55 PM	#1 (permalink)
syrguy1969 Regular Contributer Join Date: Jan 2007 Posts: 106 Thanks: 0 Thanked 7 Times in 7 Posts	Possible sound issue: I have had a few occurrence lately when all sound on my 700w cut out. Nothing can be heard from tapping menu's, or on phone calls. The alerts and ringer works fine though. I read in another post that the older (680 I think) version had a record of a faulty hands-free jack. I did have to use a wired hands-free device the other day (my BT was not handy) and ever since, the sound would cut out. Apparently the socket still thinks there is a mic plugged in, and acts like you are using one. I plugged one back in, and wiggled it a bit, pulling it out slowly like the post I read instructed, and sure enough....sound clicked back on. Now.....I can't have this going on, even if I do know a fix, because important calls could get dropped. I called Verizon, and they (or Treo) are sending a replacement. I just wanted everybody to be aware if you have sound issues, it may be that, not any apps or settings like I thought at first. Good luck all!!

03-22-2007, 03:12 PM	#2 (permalink)
TazUk Mostly harmless Join Date: Aug 2006 Location: Kent, UK My Treo: Treo 750v My Carrier: Vodaphone My OS: XP Posts: 3,788 Thanks: 169 Thanked 440 Times in 339 Posts	Have you tried doing a soft reset? __________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v (Running WM6) + Treo 500v + Treo Pro "Going to church no more makes you a christian than sleeping in your garage makes you a car." *Garrison Keillor*

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03-22-2007, 08:50 PM	#3 (permalink)
syrguy1969 Regular Contributer Join Date: Jan 2007 Posts: 106 Thanks: 0 Thanked 7 Times in 7 Posts	Many times, even a hard reset. I truly believe the issue is hardware, a flukey jack!! I think I tried everything I could.