Tre 700wx deletes emails if I open them in outlook - Treo Forum

billyboy · 03-16-2007, 09:24 AM

All,
I have a new 700wx (verizon).
I get emails fine from my pop accounts.
When I view (open) the same emails on my laptop they disappear off of my phone, but are still on my PC? Stumped Verizon techs, once again. Is this an Office 2003 issue or treo 700ex issue?
Regards.

LoVoltage · 03-20-2007, 10:25 PM

this is an outlook issue. you have outlook set to NOT leave a copy on the server. when you open them on your outlook, they are pulled from the server, hence they disappear from your phone (it only syncs headers first from the server, then downloads the message).

change your outlook settings to leave a copy on the server and delete from server if deleted in outlook. then you should be ok.

AL

billyboy · 03-21-2007, 09:24 PM

Thank you. I just received the answer from my web host. Here is the outlook answer as well:
http://office.microsoft.com/en-us/ou...CL100626971033

Billy

saa001 · 03-22-2007, 07:21 AM

I finally gave up on pop email. I now use live.mail2web.com and active sync wirelessly (all my email is forwareded to that service and a copy kept in the in box of the original service). I get advised almost immediately when email hits my account (I paid for the year service, just $1.99 a month). Also use it to keep a backup of all my contacts and my work calendar. Quite a bargin and I no longer have the disappearing email problem

03-16-2007, 09:24 AM	#1 (permalink)
billyboy A Few Questions.... Join Date: Mar 2007 My Treo: Treo 700wx Posts: 2 Thanks: 1 Thanked 0 Times in 0 Posts	Tre 700wx deletes emails if I open them in outlook All, I have a new 700wx (verizon). I get emails fine from my pop accounts. When I view (open) the same emails on my laptop they disappear off of my phone, but are still on my PC? Stumped Verizon techs, once again. Is this an Office 2003 issue or treo 700ex issue? Regards.

03-21-2007, 09:24 PM	#3 (permalink)
billyboy A Few Questions.... Join Date: Mar 2007 My Treo: Treo 700wx Posts: 2 Thanks: 1 Thanked 0 Times in 0 Posts	Ah Yes! Thank you. I just received the answer from my web host. Here is the outlook answer as well: http://office.microsoft.com/en-us/ou...CL100626971033 Billy

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03-20-2007, 10:25 PM	#2 (permalink)
LoVoltage A Few Questions.... Join Date: Feb 2007 Location: Iowa My Treo: Treo 700wx Posts: 15 Thanks: 0 Thanked 5 Times in 5 Posts	this is an outlook issue. you have outlook set to NOT leave a copy on the server. when you open them on your outlook, they are pulled from the server, hence they disappear from your phone (it only syncs headers first from the server, then downloads the message). change your outlook settings to leave a copy on the server and delete from server if deleted in outlook. then you should be ok. AL

03-22-2007, 07:21 AM	#4 (permalink)
saa001 A Few Questions.... Join Date: Mar 2007 Posts: 3 Thanks: 0 Thanked 1 Time in 1 Post	I finally gave up on pop email. I now use live.mail2web.com and active sync wirelessly (all my email is forwareded to that service and a copy kept in the in box of the original service). I get advised almost immediately when email hits my account (I paid for the year service, just $1.99 a month). Also use it to keep a backup of all my contacts and my work calendar. Quite a bargin and I no longer have the disappearing email problem