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| Treo 700p Discuss the fifth generation Treo 700p model |
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05-19-2008, 01:56 AM
| #1 (permalink) |
| A Few Questions....  Join Date: May 2008 My Treo: Treo 700p My Carrier: Verizon My OS: Vista
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 | Random buttons not working for 700p Hello. I have a treo 700p and I a few buttons went out on it randomly. I was texting and everything was working fine then I put the phone in my pocket and pulled it out to text again and discovered that the O, I, K, M, backspace, and green send button all quit working. I didnt spill anything on it and I didnt drop it so I dont know if its caused by damage or what. If anyone else had this problem please let me know if you fixed or if anyone else has any suggestions please let me know. Thanks. |
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05-19-2008, 08:49 AM
| #2 (permalink) |
| Moderator  Join Date: Jun 2007 Location: Arkansas My Treo: Treo Pro My Carrier: Cingular/AT&T My OS: XP
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| welcome to treonauts Seinfeldstud. Try a soft reset and if that does not work you may need to do a hard reset. Get back with us if the soft reset does not work. |
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05-19-2008, 08:59 AM
| #3 (permalink) |
| Moderator  Join Date: Apr 2007 Location: Madison, WI My Treo: Other Smartphone My Carrier: Cingular/AT&T My OS: Vista
Posts: 4,134 Thanks: 305
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    | Welcome to Treonauts Seinfeldstud! It's odd that the keys that aren't working aren't all close together. Have you tried a soft reset? That's always the first idea. If that doesn't work, you may be in for something more drastic, like opening the case and cleaning between the plastic keyboard, and the keyboard circuit board. |
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05-19-2008, 03:43 PM
| #4 (permalink) |
| A Few Questions.... Join Date: May 2008 My Treo: Treo 700p My Carrier: Verizon My OS: Vista
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| Hello. Thanks for your quick replies. Im assuming that a soft reset is when you push that reset button next to the battery? If so I did that and no luck. How would I go about doing a hard reset? |
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05-19-2008, 03:55 PM
| #5 (permalink) |
| Mostly harmless  Join Date: Aug 2006 Location: Kent, UK My Treo: Treo Pro My Carrier: Vodaphone My OS: XP
Posts: 4,420 Thanks: 243
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| This page on Palm's Knowledgebase explains all the different types of reset and how to perform them  Be sure to back up your data before doing it though 
__________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v > Treo Pro  "Going to church no more makes you a christian than sleeping in your garage makes you a car." Garrison Keillor |
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| The Following User Says Thank You to TazUk For This Useful Post: | Treotosh (05-19-2008) |
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05-19-2008, 04:30 PM
| #6 (permalink) |
| Lead Treonaut   Join Date: Apr 2008 Location: Orlando My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: OSX
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| WELCOME TO... 
__________________  My Fleet of palm phones1.Treo 680 Copper (unlocked) 2.Treo 755p with Sprint 3. Treo 750 at&t branded. |
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05-20-2008, 12:13 AM
| #7 (permalink) |
| A Few Questions.... Join Date: May 2008 My Treo: Treo 700p My Carrier: Verizon My OS: Vista
Posts: 7 Thanks: 0
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| thanks again for the reply. I did the hard reset and the buttons still dont work. Any other suggestions? I tried to unscrew it but I see that it needs a different kind of screwdriver. is it an allen wrench? if not should I contact verizon or palm to try and get it fixed? |
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05-20-2008, 05:26 AM
| #8 (permalink) |
| Mostly harmless Join Date: Aug 2006 Location: Kent, UK My Treo: Treo Pro My Carrier: Vodaphone My OS: XP
Posts: 4,420 Thanks: 243
Thanked 624 Times in 473 Posts
| They are torx screws so you would need a specific torx screwdriver to undo them. They are relatively easy to get hold of though
__________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v > Treo Pro "Going to church no more makes you a christian than sleeping in your garage makes you a car." Garrison Keillor |
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