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| Treo 700p Discuss the fifth generation Treo 700p model |
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| Treo 700p Discuss the fifth generation Treo 700p model |
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05-19-2008, 12:56 AM
| #1 (permalink) |
| A Few Questions....  Join Date: May 2008 My Treo: Treo 700p My Carrier: Verizon My OS: Vista
Posts: 7 Thanks: 0
Thanked 0 Times in 0 Posts
 | Random buttons not working for 700p Hello. I have a treo 700p and I a few buttons went out on it randomly. I was texting and everything was working fine then I put the phone in my pocket and pulled it out to text again and discovered that the O, I, K, M, backspace, and green send button all quit working. I didnt spill anything on it and I didnt drop it so I dont know if its caused by damage or what. If anyone else had this problem please let me know if you fixed or if anyone else has any suggestions please let me know. Thanks. |
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05-19-2008, 07:49 AM
| #2 (permalink) |
| Moderator  Join Date: Jun 2007 Location: Arkansas My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: XP
Posts: 2,456 Thanks: 755
Thanked 148 Times in 135 Posts
| welcome to treonauts Seinfeldstud. Try a soft reset and if that does not work you may need to do a hard reset. Get back with us if the soft reset does not work. |
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05-19-2008, 07:59 AM
| #3 (permalink) |
| Moderator  Join Date: Apr 2007 Location: Milwaukee, WI My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: Vista
Posts: 2,938 Thanks: 162
Thanked 325 Times in 282 Posts
   | Welcome to Treonauts Seinfeldstud! It's odd that the keys that aren't working aren't all close together. Have you tried a soft reset? That's always the first idea. If that doesn't work, you may be in for something more drastic, like opening the case and cleaning between the plastic keyboard, and the keyboard circuit board.
__________________ Treo 650>Treo 750 running WM6 In the process of selling my 650s. It hurts but at least they'll be getting used. |
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05-19-2008, 02:43 PM
| #4 (permalink) |
| A Few Questions.... Join Date: May 2008 My Treo: Treo 700p My Carrier: Verizon My OS: Vista
Posts: 7 Thanks: 0
Thanked 0 Times in 0 Posts
| Hello. Thanks for your quick replies. Im assuming that a soft reset is when you push that reset button next to the battery? If so I did that and no luck. How would I go about doing a hard reset? |
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05-19-2008, 02:55 PM
| #5 (permalink) |
| Mostly harmless  Join Date: Aug 2006 Location: Kent, UK My Treo: Treo 750v My Carrier: Vodaphone My OS: XP
Posts: 3,377 Thanks: 123
Thanked 309 Times in 246 Posts
| This page on Palm's Knowledgebase explains all the different types of reset and how to perform them  Be sure to back up your data before doing it though 
__________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v (Running WM6)  + Treo 500v"When the power of love overcomes the love of power the world will know peace." |
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| The Following User Says Thank You to TazUk For This Useful Post: | Treotosh (05-19-2008) |
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05-19-2008, 11:13 PM
| #7 (permalink) |
| A Few Questions.... Join Date: May 2008 My Treo: Treo 700p My Carrier: Verizon My OS: Vista
Posts: 7 Thanks: 0
Thanked 0 Times in 0 Posts
| thanks again for the reply. I did the hard reset and the buttons still dont work. Any other suggestions? I tried to unscrew it but I see that it needs a different kind of screwdriver. is it an allen wrench? if not should I contact verizon or palm to try and get it fixed? |
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05-20-2008, 04:26 AM
| #8 (permalink) |
| Mostly harmless Join Date: Aug 2006 Location: Kent, UK My Treo: Treo 750v My Carrier: Vodaphone My OS: XP
Posts: 3,377 Thanks: 123
Thanked 309 Times in 246 Posts
| They are torx screws so you would need a specific torx screwdriver to undo them. They are relatively easy to get hold of though
__________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v (Running WM6) + Treo 500v"When the power of love overcomes the love of power the world will know peace." |
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05-20-2008, 08:24 AM
| #9 (permalink) |
| Moderator Join Date: Apr 2007 Location: Milwaukee, WI My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: Vista
Posts: 2,938 Thanks: 162
Thanked 325 Times in 282 Posts
| Yep, its a T5 Torx head, drivers for which are easily available at most hardware stores.
__________________ Treo 650>Treo 750 running WM6 In the process of selling my 650s. It hurts but at least they'll be getting used. |
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