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| Treo 700p Discuss the fifth generation Treo 700p model |
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05-12-2008, 12:10 PM
| #1 (permalink) |
| A Few Questions....  Join Date: May 2008 My Treo: Treo 700p My Carrier: Sprint My OS: XP
Posts: 4 Thanks: 0
Thanked 0 Times in 0 Posts
 | Emails not deleting from server I am getting a daily dump of email messges from exactly one month ago. Every morning I wake up to the exact messages I deleted 30 days ago. I can't seem to deleete them from the server. I went online a few months ago and changed the settings and it lasted a couple days but now they are coming back. Maybe I just need to change the settings but I don't know how. Sprint has not been much help. Can any one on the forum? |
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05-12-2008, 02:10 PM
| #2 (permalink) |
| Treonaut   Join Date: May 2008 Location: Here one day , gone the next. My Treo: Other Smartphone My Carrier: Deutsche Telecome My OS: Other
Posts: 185 Thanks: 9
Thanked 13 Times in 11 Posts
| First ,Welcome ,Mike ! Second, what email app are you using versa or chatter ? Do you sync your phone every morning before you leave for work ? Last edited by Frozen; 05-13-2008 at 11:04 PM. |
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05-12-2008, 03:21 PM
| #3 (permalink) |
| Moderator   Join Date: Apr 2007 Location: Milwaukee, WI My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: Vista
Posts: 2,927 Thanks: 162
Thanked 321 Times in 280 Posts
   | Who is your email provider?
__________________ Treo 650>Treo 750 running WM6 In the process of selling my 650s. It hurts but at least they'll be getting used. |
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05-12-2008, 03:55 PM
| #4 (permalink) |
| A Few Questions.... Join Date: Oct 2007 Location: Canada My Treo: Centro My Carrier: Rogers My OS: XP
Posts: 8 Thanks: 1
Thanked 1 Time in 1 Post
| Welcome, Mike. A couple of quick questions. Do you have access to the settings for your e-mail server (not just the client). There are some server configurations that will not delete e-mail on the server - even if requested - if they think that the connection was not closed normally, e.g. a dropped signal. Problem is that sometime even normal session closing from certain clients appears to the server as an "abrupt" closing and results in no message deletion. On a different note, though, are you saying that your messages reappear exactly 30 days after being deleted? That would seem an altogether different matter... |
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05-12-2008, 06:45 PM
| #5 (permalink) |
| Moderator Join Date: Jun 2007 Location: Arkansas My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: XP
Posts: 2,439 Thanks: 750
Thanked 148 Times in 135 Posts
| welcome Mike to treonauts we are glad you are here. It sounds like sprint stores your emails in their server and they are not geting deleted and they keep sending them to you over and over. |
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05-13-2008, 11:34 AM
| #6 (permalink) |
| A Few Questions.... Join Date: May 2008 My Treo: Treo 700p My Carrier: Sprint My OS: XP
Posts: 4 Thanks: 0
Thanked 0 Times in 0 Posts
| I'm using Sprint Versa mail, yes the messages reappear exactly 30 days (or 31, depending on the month) later, after I'mve deleted them on the phone. I suspect the Sprint server is not deleting the messages but don't know how to change the settings. A secondary issue is that I cannot "delete all". I've got to deletee each one individually. |
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05-13-2008, 11:36 AM
| #8 (permalink) |
| A Few Questions.... Join Date: May 2008 My Treo: Treo 700p My Carrier: Sprint My OS: XP
Posts: 4 Thanks: 0
Thanked 0 Times in 0 Posts
| Yep, that's pretty much how I see it. I've been into Sprint several times and each time they walk me through a different procedure, which works for a short time. Then it starts up again. |
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