outgoing email won't work - Page 2 - Treo Forum

jfa02 · 04-24-2008, 10:34 AM

hopefully that has done the trick!

archers44 · 04-24-2008, 07:13 PM

Quote:

Originally Posted by TazUk

You would leave the username, password and incoming, (POP3), details as you have them currently set for Cox and just enter Verizon's outgoing, (SMTP), server in the relevant section.

It didn't work. The error message is:
550.5.7.1
the to email address...relaying denied. Proper authentication required.

It happened immediately - right after connecting and sending. So I don't think its a cox issue its a verizon issue. as if Verizon is stopping me because they can't verify my account to access the smtp.vwzmail.net server.

LotusLord · 04-25-2008, 09:50 AM

Ok well try this, sign up for a gmail account and use their server.

jfa02 · 04-25-2008, 10:20 AM

or yahoo as sometimes gmail is finicky as well.

LotusLord · 04-25-2008, 10:46 AM

I prefer yahoo personally.

archers44 · 04-25-2008, 02:41 PM

I have a .mac account and that works just fine - I can use that - but in reality I'm not in a position (and have little interest) to change my email address just to make it work on my Treo. The time it would take to switch everything over - just to get my Treo to work? That to me seems backwards.

So I'll check with the Verizon store and if they can't get it to work I'll have to decide if I want to keep it - or at least the data package since its basically useless if I can't send emails. I wouldn't use it for the web anyway

LotusLord · 04-25-2008, 02:54 PM

I'm not suggesting completely changing email addresses, just test it to see if you can get IMAP working through the other systems.

archers44 · 04-25-2008, 03:25 PM

Quote:

Originally Posted by LotusLord

I'm not suggesting completely changing email addresses, just test it to see if you can get IMAP working through the other systems.

Ah OK - well the .mac one worked just fine. I was able to send and receive without a problem.

archers44 · 04-25-2008, 03:53 PM

Quote:

Originally Posted by archers44

Ah OK - well the .mac one worked just fine. I was able to send and receive without a problem.

I just added my gmail account to the palm and sent a message from gmail to my cox email and it worked just fine as well...

So its got to be a Verizon/Cox issue. I called Verizon and they said it has to be a Cox issue, I called Cox and they said its a Verizon issue.

Whoever's issue it is its annoying me!

archers44 · 04-25-2008, 04:38 PM

I figured out the answer. You have to go into the advanced settings to get it set up properly. I got the answer via google from a guy who spent 2 hours on the phone with tech support to get it set up properly. I'm including the solution below so that hopefully someone else who needs the help can save themselves some time.

In the basic setup:
user name: you Cox ID
password: your cox password
incoming server: pop.east.cox.net
outgoing server: smtp.vzwmail.net

Goto the advanced settings:
In the Outgoing Server settings:
check "Use authentication (ESMTP)
This allows you to enter a new username & password
username: yourcellphonenumber @vzwmail.net
password: your My Account password

Thanks again to everyone who took the time to help! I really appreciate it!

04-25-2008, 09:50 AM	#13 (permalink)
LotusLord Moderator Join Date: Apr 2007 Location: Milwaukee, WI My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: Vista Posts: 3,501 Thanks: 243 Thanked 416 Times in 355 Posts	Ok well try this, sign up for a gmail account and use their server. __________________ Treo 650>Treo 750 running WM6 Treo 750 for sale with some extras see here

04-25-2008, 10:46 AM	#15 (permalink)
LotusLord Moderator Join Date: Apr 2007 Location: Milwaukee, WI My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: Vista Posts: 3,501 Thanks: 243 Thanked 416 Times in 355 Posts	I prefer yahoo personally. __________________ Treo 650>Treo 750 running WM6 Treo 750 for sale with some extras see here

04-25-2008, 02:54 PM	#17 (permalink)
LotusLord Moderator Join Date: Apr 2007 Location: Milwaukee, WI My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: Vista Posts: 3,501 Thanks: 243 Thanked 416 Times in 355 Posts	I'm not suggesting completely changing email addresses, just test it to see if you can get IMAP working through the other systems. __________________ Treo 650>Treo 750 running WM6 Treo 750 for sale with some extras see here

04-25-2008, 04:38 PM	#20 (permalink)
archers44 A Few Questions.... Join Date: Apr 2008 My Treo: Treo 700p My Carrier: Verizon My OS: OSX Posts: 9 Thanks: 0 Thanked 2 Times in 1 Post	I figured out the answer. You have to go into the advanced settings to get it set up properly. I got the answer via google from a guy who spent 2 hours on the phone with tech support to get it set up properly. I'm including the solution below so that hopefully someone else who needs the help can save themselves some time. In the basic setup: user name: you Cox ID password: your cox password incoming server: pop.east.cox.net outgoing server: smtp.vzwmail.net Goto the advanced settings: In the Outgoing Server settings: check "Use authentication (ESMTP) This allows you to enter a new username & password username: yourcellphonenumber @vzwmail.net password: your My Account password Thanks again to everyone who took the time to help! I really appreciate it! Last edited by archers44; 04-25-2008 at 04:38 PM. Reason: to remove the email link since its not real

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04-24-2008, 10:34 AM	#11 (permalink)
jfa02 Moderator Join Date: Jun 2007 Location: Arkansas My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: XP Posts: 3,673 Thanks: 1,177 Thanked 220 Times in 200 Posts	hopefully that has done the trick!

04-25-2008, 10:20 AM	#14 (permalink)
jfa02 Moderator Join Date: Jun 2007 Location: Arkansas My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: XP Posts: 3,673 Thanks: 1,177 Thanked 220 Times in 200 Posts	or yahoo as sometimes gmail is finicky as well.

04-25-2008, 02:41 PM	#16 (permalink)
archers44 A Few Questions.... Join Date: Apr 2008 My Treo: Treo 700p My Carrier: Verizon My OS: OSX Posts: 9 Thanks: 0 Thanked 2 Times in 1 Post	I have a .mac account and that works just fine - I can use that - but in reality I'm not in a position (and have little interest) to change my email address just to make it work on my Treo. The time it would take to switch everything over - just to get my Treo to work? That to me seems backwards. So I'll check with the Verizon store and if they can't get it to work I'll have to decide if I want to keep it - or at least the data package since its basically useless if I can't send emails. I wouldn't use it for the web anyway

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