Zero out data on Treo 700p - Treo Forum

ndurantz · 01-28-2008, 04:39 PM

I moved to a Centro a couple of months ago and now want to sell my 700p on Ebay. However, I know a hard reset won't completely wipe all data from the 700p (or at least that is what I thought). Does anyone know how to zero-out data on the 700p? I tried calling Sprint but because the phone was already deactivated, they couldn't give me the code I needed to wipe it clean. Any suggestions would be greatly appreciated.

Treo Musketeers · 01-28-2008, 04:49 PM

The only way I know is to do a factory reset and I believe Sprint has to supply the code for you to do so. Perhaps one of the mods knows of another way.

TazUk · 01-28-2008, 05:18 PM

This page on Palm's knowledgebase should help

ndurantz · 01-28-2008, 09:31 PM

Thanks for the tip. I followed the instructions, but my phone never got to the palm powered screen. While I was holding down the power button, "access powered" was the only thing that came up. I went ahead and peformed the rest of the steps and got a white screen with black type saying "reformatting" in several languages. The screen did go blank, but only for a second or so and then did the normal power up procedure. Any ideas on whether I was successful or not?

TazUk · 01-29-2008, 03:45 AM

Quote:

Originally Posted by ndurantz

...but my phone never got to the palm powered screen. While I was holding down the power button, "access powered" was the only thing that came up.

Newer Treo's have the Access powered screen instead of the Palm powered one, it's the same thing

If you followed the rest of the instructions and they all responded correctly then that should be it

ndurantz · 01-29-2008, 12:25 PM

Excellent. That was by far the easiest resolution to this issue I have tried. I really appreciate the info!

bakemcbride21 · 04-17-2008, 07:24 AM

you were able to hit and hold all those buttons for a zero out?!?!?! that is dexterity my friend! (i am an IT director and have had to zero out many 650's and 700's...it usually takes a few tries for me to get it to register that i want azero out) lol

01-28-2008, 04:39 PM	#1 (permalink)
ndurantz A Few Questions.... Join Date: Mar 2007 Location: Roeland Park, KS My Treo: Centro Posts: 5 Thanks: 1 Thanked 0 Times in 0 Posts	Zero out data on Treo 700p I moved to a Centro a couple of months ago and now want to sell my 700p on Ebay. However, I know a hard reset won't completely wipe all data from the 700p (or at least that is what I thought). Does anyone know how to zero-out data on the 700p? I tried calling Sprint but because the phone was already deactivated, they couldn't give me the code I needed to wipe it clean. Any suggestions would be greatly appreciated.

01-28-2008, 04:49 PM	#2 (permalink)
Treo Musketeers Moderator At Your Service Join Date: Oct 2007 Location: Cincinnati, OH My Treo: Treo 755p My Carrier: Sprint My OS: Vista Posts: 1,304 Thanks: 238 Thanked 498 Times in 333 Posts	The only way I know is to do a factory reset and I believe Sprint has to supply the code for you to do so. Perhaps one of the mods knows of another way. Last edited by Treo Musketeers; 01-28-2008 at 04:51 PM. Reason: I made an oops

01-28-2008, 05:18 PM	#3 (permalink)
TazUk Mostly harmless Join Date: Aug 2006 Location: Kent, UK My Treo: Treo 750v My Carrier: Vodaphone My OS: XP Posts: 3,386 Thanks: 125 Thanked 314 Times in 249 Posts	This page on Palm's knowledgebase should help __________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v (Running WM6) + Treo 500v *"When the power of love overcomes the love of power the world will know peace."*

01-28-2008, 09:31 PM	#4 (permalink)
ndurantz A Few Questions.... Join Date: Mar 2007 Location: Roeland Park, KS My Treo: Centro Posts: 5 Thanks: 1 Thanked 0 Times in 0 Posts	Maybe it worked? Thanks for the tip. I followed the instructions, but my phone never got to the palm powered screen. While I was holding down the power button, "access powered" was the only thing that came up. I went ahead and peformed the rest of the steps and got a white screen with black type saying "reformatting" in several languages. The screen did go blank, but only for a second or so and then did the normal power up procedure. Any ideas on whether I was successful or not?

01-29-2008, 12:25 PM	#6 (permalink)
ndurantz A Few Questions.... Join Date: Mar 2007 Location: Roeland Park, KS My Treo: Centro Posts: 5 Thanks: 1 Thanked 0 Times in 0 Posts	Cool! Excellent. That was by far the easiest resolution to this issue I have tried. I really appreciate the info!

04-17-2008, 07:24 AM	#7 (permalink)
bakemcbride21 Junior Member Join Date: Jan 2007 Posts: 36 Thanks: 1 Thanked 18 Times in 9 Posts	you were able to hit and hold all those buttons for a zero out?!?!?! that is dexterity my friend! (i am an IT director and have had to zero out many 650's and 700's...it usually takes a few tries for me to get it to register that i want azero out) lol

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