Treo 700p Bluetooth Conflict Between Garmin GPS 10x & Motorola H700 Headset - Help!

[ArtModern]

I have a Garmin GPS 10x that's a month old and a newer Motorola H700 headset. They both work perfectly as does my Treo 700p. I've read that the 700p supports "multiple Bluetooth stacks" so that one can use two Bluetooth devices at the same time.

I want to know if it's possible to have my Garmin 'On,' (blue light flashing, satellite connection, etc.) and when I receive or make a call be able to listen and talk through my H700. Right now when my Garmin is on and I receive a call or make one the headset logo still appears in the top right of my Treo's screen HOWEVER the larger box logo stays as a picture of a Treo and does NOT turn into a headset photo as it does when the Garmin is off. Sound will not come out of the H700 nor will it accept my voice as long as the Garmin is on. In order to use my H700 I have to turn the Garmin GPS unit off AND do a soft reset of my 700p. Then my H700 works perfectly.

So the Garmin 10x is in conflict with the H700 when the Garmin is On. The Garmin functions perfectly (maps, directions, etc.) when the H700 is on HOWEVER as above stated the H700 will not function listening or talking-wise until I turn off the Garmin AND soft re-boot my Treo 700p.

Tech at Sprint didn't know how to fix this or if it's possible to use both at once? They put me through to Palm Support. (No $25.00 fee because the Sprint tech stayed on the line!) The Palm tech said that despite the 700p being able to accept Bluetooth multi stacks that it still will not allow me to use my GPS & H700 at the same time. Is this true? He mentioned the possibility of Third Party Software that may allow H700 use while my Garmin is on but advanced tech was closed. He 'promised' to phone me tomorrow once he's spoken to a higher level tech. Famous last words? We'll see...

(Update: If I leave my Garmin GPS on & soft re-set my Treo & call it
the first call DOES ring through to my H700 & voice (sound) also comes through my headset as well. HOWEVER subsequent calls (again with the GPS on) will not ring through or have sound through my headset, only the first one after the soft re-set. (re-boot)

Note that I can answer the call by pressing the headset button but the ringing I hear & sound only come out of my Treo after that first. If I turn my Garmin GPS OFF & soft re-set (re-boot) my Treo my H700 headset works perfectly as I've mentioned. If it works on that first call there must be
some way to have the headset function continue on subsequent calls, no?)

Anyway, in a nutshell does anyone know how to have the Garmin 10x on and functioning and still use (get sound of and be able to talk into) a Motorola H700? I tried every which way... No dice, unless it is impossible? If so, why not since they say the 700p CAN run two Bluetooth devices at once & does on the first post-re-set call I answer?

[skoenig]

Hi ArtModern

If it's any help heres what I do... I have an H700 and JX10 (both function the same) and the Palm NAvigator 6 bundle with the little silver GPS unit (cute!).

Both on and connected I can navigate just fine. Incoming calls get answered (and the expense of closing Navigator 6) and I can make outgoing calls (again at the expense of closing Navigator 6).

If I'm on a call, then start Navigator 6 which in turn connects to the GPS unit it all goes wrong exactly as you described above and a soft reset is required before the headset will function corrently.

Thus I think your problem insurmountable with this generation of hardware. It's annoyed me no end for the following reason:

If I'm driving and using the GPS unit and a I get a call I can't just take it and stay in Navigator - both because the software gets dumped and because of the hardware specification as discussed here and above.

This means after a call I have to fiddle with the Treo to run Navigator again and hope it's remembered all the destination info. Frankly on LA's highways thats a stupid and irresponsibe thing for me to be doing. And I 'd be no better than the many morons I see daily holding their phone to their ear whilst driving and nearly running over pedestrians.

~Steph

[ArtModern]

Thanks for your post. Unfortunately I think you're correct. It's a shame since I was hoping to be able to use my H700 and Garmin GPS at the same time without one interfering with the other. I had an inexpensive ($40.00) cradle for my 700p but it malfunctioned in less than a week speaker-wise so I returned it and am awaiting a Seidio that ran around $99.00. It appears to be a more solid unit. Although I would rather use my H700 I can use the Seidio's built-in microphone but again I don't like doing so. And as you mentioned, I don't want to reach over & try to take my Treo out of the Seidio when it rings or when I want to make a call, disrupting everything, although when I'm not trying to use my H700 my Treo quickly drops back to GPS when a call's completed.

Oh well, it's speaker phone for now when I'm using my GPS unless someone comes up with a better solution. Something that lets the headset and GPS work in tandem.