Reboot Loop Even After Hard Reset

[joedc831]

My 700p is locked in a continuous reboot loop. I've tried a soft reset, warm reset, and hard reset. The soft and warm resets have no effect. The hard reset looks like it's going to work, but when I press the UP button to erase all data the reboot loop starts again.

Thanks in advance for any help you can offer.

[ljcobb]

I had some trouble with corrupted data when I first got my 700p. I thought it was in an eternal loop but the loop straightened itself out after a long time.

Try a hard reset. Then let it loop -- take a break get some coffee or something -- and check. Mine took about 10 mintues after a bad crash and reset.

[joedc831]

Thanks, ljcobb. But I decided to take it into the Sprint store. And to my amazement they simply gave me a new 700p without any problem.

[thinkingman]

I had exactly the same problem with a Verizon-based unit. Several hard resets did nothing to fix the problem, so after several hours of continuous resetting, I took the unit and replaced it after a bit of hassle with Verizon.

[turtleduck]

my treo 700p had gotten stuck in the reboot loop as well.
no matter how many times i removed the battery, soft or warm rebooted, nothing changed..

here is what i did that worked for me:
I did a warm reboot, and removed the programs that i had installed through hotsync right before the loop started.
I then soft rebooted it but the loop started up again
Finally i backed up my files and did a hard reboot.



This seemed to break the loop cycle, but now a new problem!!!

Everytime i try and hotsync it with my computer, my palm just reboots and no files are exchanged

Any advice about this new problem?

[erose62]

Mine was in a reboot loop as well. Verizon 700p, rebooted to "Access Powered" splash screen, hung there for 10 seconds, screen goes black, then boots back to "Access Powered". lather, rinse, repeat.

I left mine on all day on Saturday, left the house, came back hours later and it was still looping.

Did hard reset 20 times, still loops. Did hard reset and said "yes" to erase data. Then tried saying "no", still loops.

Tried with power cord in and no battery, then with battery and no cord.

I Finally called Verizon Wireless at 800-922-0204 first thing Monday morning, and they are sending me a new phone. Didn't give me a hassle.

[comiken205]

Originally Posted by turtleduck

my treo 700p had gotten stuck in the reboot loop as well.
no matter how many times i removed the battery, soft or warm rebooted, nothing changed..

here is what i did that worked for me:
I did a warm reboot, and removed the programs that i had installed through hotsync right before the loop started.
I then soft rebooted it but the loop started up again
Finally i backed up my files and did a hard reboot.



This seemed to break the loop cycle, but now a new problem!!!

Everytime i try and hotsync it with my computer, my palm just reboots and no files are exchanged

Any advice about this new problem?

Have you installed Vista OS yet? If not, look at the backup folder in your program files. I would rename it and then try installing/hotsyncing one app at a time. When the phone doesn't want to hotsync, you have found the program causing your angst.

I had the same issue when trying to hotsync notepad. So, I removed it from my backup folder and everything worked, but I had to go through the steps above.

[Carmine Castiglia]

Any of you guys using Softick's Card Export? If so, you'll want to know that a version of it is associated with both these reboot-loop and reboot-on-hotsync problems. Check out this thread at Softick's user forum: softick-forum.com :: View topic - Treo 700P

Carmine Castiglia
PalmOS apps for Engineers & Machinists. Replacement screws too!
InfosystemsPro.Com

[DeMan]

Here's my problem with the endless re-boot:

My 700p kept looping on the Access Powered screen. Hard boot, soft boot, factory reset boot all did not work. So VERIZON sent me a replacement. But they want the old hardware back.

When I reach the screen that asks to confirm "Erase All Data" and reply with YES, the 700p goes back into the loop. How can I be assured that my data is truly erased before I send it back to VERIZON. I have sensitive information on my Palm that I need to be certain is gone before I let them have the handset back.

Short of dropping it in a pot of boiling water (they'll bust me for that-there's a moisture indicator in the battery compartment), how can I guarantee my data is totally erased?? Any help would be genuinely appreciated.

DeMan

[treogrrl]

Originally Posted by erose62

Mine was in a reboot loop as well. Verizon 700p, rebooted to "Access Powered" splash screen, hung there for 10 seconds, screen goes black, then boots back to "Access Powered". lather, rinse, repeat.

I left mine on all day on Saturday, left the house, came back hours later and it was still looping.

Did hard reset 20 times, still loops. Did hard reset and said "yes" to erase data. Then tried saying "no", still loops.

Tried with power cord in and no battery, then with battery and no cord.

I Finally called Verizon Wireless at 800-922-0204 first thing Monday morning, and they are sending me a new phone. Didn't give me a hassle.

Same problem here. Even a hard reset wouldn't ask me to erase my data... so it seems like stricty a software problem...

Looks like we can't get a new replacement - none to be found anywhere in the Nation, only a refurbished 700p OR buy a new 755 for over $200+ with rebate... irritating.

So I sat there and hard reset over and over (variations of holding down power and in and out with the paperclip) until I got a spanish/english screen asking to erase my data... yeah.

a g'jillion hard syncs later and finally it worked... resync'd with outlook and it is working now... but for how long?

This is our second or third phone in about 4 months. <sigh>
Should be thankful it is working, I suppose.

Thanks for reading this far... my point is that it is no longer easy to just go get a new phone.... and eventually the hard reset worked for me.