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Old 04-28-2008, 01:01 PM   #1 (permalink)
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Sound comes and goes

I have searched high and low here...if this winds up being a duplicate question, I apologize in advance.

I have a Treo 680 (AT&T) and have generally liked it (although internet browsing sucks). I am having a relatively new problem...the sound goes off (where the phone won't ring and the calendar won't sound). Vibrations still work.

I think there is some oddball keystroke combination going on to toggle it on and off. The sound went off a few months ago and I bought a Blackberry (which I do not like). The Treo 680 just started providing sounds again on its own so I stuck the SIM card back into the Treo as I much prefer it to the Blackberry. I do not know what made the sound go off or come back on again.

It did it again a few days ago (the sound went off) and I cannot get it to come back.

I use this as my primary alarm clock as I travel extensively and it gives me a great snooze in just touching it. It also contains a zillion contacts which I have been loath to type manually into the BB.

I have soft and hard booted (but I didn't delete all data because syncing is still a hit or miss thing).

Is anyone aware of the keystrokes that might turn the sound off? It went off when I was fumbling in the dark to check my email. I am sure it was some obscure set of keystrokes that disabled the sound.

Help! And any help will be greatly appreciated! Thank you all in advance.
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Old 04-28-2008, 01:21 PM   #2 (permalink)
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Not to sound like it's a simple problem, but are you sure you're not switching the switch on the top of the device to turn the ringer off?
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Old 04-28-2008, 01:30 PM   #3 (permalink)
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A simple reply for an absolutely simple mind.

That is exactly what it was.

I am embarrassed for being such a moron.

Thank you.
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Old 04-28-2008, 03:05 PM   #4 (permalink)
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No problem, glad it's fixed.
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Old 04-28-2008, 03:44 PM   #5 (permalink)
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LOL, don't worry all of us have done something stupid with our smart phones at one point or another.
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Old 04-28-2008, 03:48 PM   #6 (permalink)
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I started with a Samsung I-300 so I have been doing smart phones for a long time. So making a totally dumba$$ mistake like this is, well, dumb.

Now if I can get my contacts to sync and figure out how to combine the two users (this one required I set up a new user as it wouldn't take the one that was already on the desktop), life would be good.

Oh, and a better web browser than Blazer (the one installed, the other one, won't even load let alone work).

Picky, picky, picky...I know.
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Old 04-28-2008, 07:37 PM   #7 (permalink)
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By combining the two users I guessing you mean that there are multiple Palm Desktop User IDs, and they've different contact sets.

If that's the case then you can Export the contacts to a .cvs format and switch User ID and import these contact records. I haven't does this lately but I remember doing this like three Treos ago. To avoid duplicates, you can delete contact records in the exported file.

Regarding a better web browser, I'd look at Opera Mini. It requires a Websphere Java VM installation but it's far better than Blazer.
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Old 04-29-2008, 10:24 AM   #8 (permalink)
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