Treo 680 keeps boosting nonstop - Treo Forum

porto35 · 04-26-2008, 11:45 PM

My Treo 680 keeps boosting nonstop (the orange Palm logo appeared with the bar and restarts the same thing nonstop . Never have a chance coming up with the blue power access screen). I already tried hard reset several time, but no luck. Any suggestion, please.

Treo Musketeers · 04-27-2008, 06:51 AM

Porto, sorry to hear about your reset loop. If you have done a hard reset and not restored any of your third party apps, then there is a problem with your device. If you have done a hard reset and then restored your apps from either a Hotsync or an SD card, then chances are that you have just fixed the problem with the hard reset and then reinstalled the problem with the restore/hotsync. The best way to find out which is true is to do a warm reset and see if you still get a reset loop. If not, then it is likely a third party app and/or corrupted data somewhere causing the problem - at which point I would recommend downloading a trial of SafeGuard, which will help you pinpoint which app is likely causing the problem. Another option is to do a selective restore, where you select a few programs at a time, restore them and see if everything functions okay. I would recommend restoring the preferences first as sometimes they can be corrupted as well. Good luck!

diamond · 04-27-2008, 09:04 PM

i'm having the same problem too. i've tried to do the hard reset....but it doesn't work. the orange palm screen keeps showing up and doesn't get any further. the palm os doesn't even show. is there ANY way that this can be fixed cuz i need my phone ASAP!!!

Treo Musketeers · 04-27-2008, 10:41 PM

Hi Diamond, welcome to Treonauts. If you have done a hard reset properly and the device still won't get past the orange Palm screen then you have a hardware problem and should take it to your nearest carrier's store (NOTE: You might call them and find out where the nearest store with techs is). If you recently purchased your phone or have insurance they should either fix it or issue a replacement.

jfa02 · 04-29-2008, 10:37 AM

Hi Diamond, welcome to Treonauts. Sorry you are having problems. Follow stu's advice.

LotusLord · 04-29-2008, 11:44 AM

Welcome to Treonauts porto35!

Quote:

Originally Posted by jfa02

Sorry you are having problems. Follow stu's advice.

04-26-2008, 11:45 PM	#1 (permalink)
porto35 A Few Questions.... Join Date: Jan 2008 My Treo: Treo 650 My Carrier: T-Mobile My OS: XP Posts: 2 Thanks: 0 Thanked 2 Times in 1 Post	Treo 680 keeps boosting nonstop My Treo 680 keeps boosting nonstop (the orange Palm logo appeared with the bar and restarts the same thing nonstop . Never have a chance coming up with the blue power access screen). I already tried hard reset several time, but no luck. Any suggestion, please.

04-27-2008, 09:04 PM	#3 (permalink)
diamond I made my first post! Join Date: Apr 2008 My Treo: Treo 680 My Carrier: Cingular/AT&T My OS: XP Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	treo 680 keeps resetting i'm having the same problem too. i've tried to do the hard reset....but it doesn't work. the orange palm screen keeps showing up and doesn't get any further. the palm os doesn't even show. is there ANY way that this can be fixed cuz i need my phone ASAP!!!

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04-27-2008, 06:51 AM	#2 (permalink)
Treo Musketeers Moderator At Your Service Join Date: Oct 2007 Location: Cincinnati, OH My Treo: Treo 755p My Carrier: Sprint My OS: Vista Posts: 1,238 Thanks: 222 Thanked 454 Times in 305 Posts	Porto, sorry to hear about your reset loop. If you have done a hard reset and not restored any of your third party apps, then there is a problem with your device. If you have done a hard reset and then restored your apps from either a Hotsync or an SD card, then chances are that you have just fixed the problem with the hard reset and then reinstalled the problem with the restore/hotsync. The best way to find out which is true is to do a warm reset and see if you still get a reset loop. If not, then it is likely a third party app and/or corrupted data somewhere causing the problem - at which point I would recommend downloading a trial of SafeGuard, which will help you pinpoint which app is likely causing the problem. Another option is to do a selective restore, where you select a few programs at a time, restore them and see if everything functions okay. I would recommend restoring the preferences first as sometimes they can be corrupted as well. Good luck!

04-27-2008, 10:41 PM	#4 (permalink)
Treo Musketeers Moderator At Your Service Join Date: Oct 2007 Location: Cincinnati, OH My Treo: Treo 755p My Carrier: Sprint My OS: Vista Posts: 1,238 Thanks: 222 Thanked 454 Times in 305 Posts	Hi Diamond, welcome to Treonauts. If you have done a hard reset properly and the device still won't get past the orange Palm screen then you have a hardware problem and should take it to your nearest carrier's store (NOTE: You might call them and find out where the nearest store with techs is). If you recently purchased your phone or have insurance they should either fix it or issue a replacement.

04-29-2008, 10:37 AM	#5 (permalink)
jfa02 Moderator Join Date: Jun 2007 Location: Arkansas My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: XP Posts: 2,448 Thanks: 751 Thanked 148 Times in 135 Posts	Hi Diamond, welcome to Treonauts. Sorry you are having problems. Follow stu's advice.

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