Treo 680 freezes on incoming call/ring - Treo Forum

axela · 07-16-2007, 03:31 PM

I have the same problem with the guy who wrote this post on Palm forum:

"I've been observing the conditions when this occurs with my phone. For me, it usually happens when the treo has been left in standby mode for a few hours, like overnight, then the first call it receives in the morning will be a freeze. Calls after this initial call will go through normally, but if the phone is left again for a period of time without usage, either phone mode or PDA usage, it will freeze up again on an incoming call."

Nobody came up with solution on that forum. Was this issue ever discussed in this forum? Is this a firmware issue or a software conflict issue?

FYI, I already updated the firmware and I have the following apps installed:
- Uninstaller Manager
- AvantGo
- Converter
- DocsToGo
- Filez
- MiniTones
- mobileClock
- a bunch of games on SD card

Khris · 07-16-2007, 08:46 PM

Try using the Search feature.

It's already been discussed a few times.

axela · 07-17-2007, 12:52 PM

I did search, nothing came up that's identical to my situation.

My treo doesn't just freeze randomly. Please read my first post.
The "freeze" really just happens during the first incoming call, and after that it works normally.

If you know a thread that discussed the same problem/situation, let me know.

TazUk · 07-17-2007, 01:25 PM

I think Kris is referring to this thread

axela · 07-17-2007, 01:51 PM

Yea, saw that thread, but like I said, my treo would only freeze once, and only after a long period of inactivity. And it also doesn't crash, meaning I never have to reset it after the freeze.

I also saw another thread in which someone recommends replacing the SIM and/or SD card. I don't think that's the problem in my situation, but I might give it a try if everything else fails.

I'm suspecting some of the apps I installed might be the culprit and I'm in the process of investigating.

TazUk · 07-17-2007, 02:31 PM

I assume that it worked fine when you first got it, i.e. before you installed any third party apps?

axela · 07-17-2007, 03:51 PM

Well I'm not sure, because when I got the phone, I did the ROM update and immediately started installing 3rd party apps, but I'm pretty sure I didn't have this problem before.

TazUk · 07-17-2007, 05:08 PM

The only sure fire way of finding the culprit, if it is indeed a third party app causing the problem, is to do a hard reset then reinstall each app with a few days testing time inbetween each one.

axela · 07-25-2007, 03:52 PM

OK, I followed your advice and did a hard reset. Took the SD card out and didn't install any software at all. Worked great for 2-3 days. No crashes no freezes, I didn't even do a single soft reset. But today it hesitated when I tried to dial out (it didn't do anything for 5-7 sec after I hit the green button) but finally made the call, and it froze on the next incoming phone call.

So I guess it must be the phone/OS.

Maybe I'll try doing a soft reset everyday? Do you think that will help?

TazUk · 07-25-2007, 03:58 PM

It might do but it shouldn't be necessary

07-16-2007, 03:31 PM	#1 (permalink)
axela A Few Questions.... Join Date: Jul 2007 My Treo: Treo 680 Posts: 17 Thanks: 0 Thanked 0 Times in 0 Posts	Treo 680 freezes on incoming call/ring I have the same problem with the guy who wrote this post on Palm forum: "I've been observing the conditions when this occurs with my phone. For me, it usually happens when the treo has been left in standby mode for a few hours, like overnight, then the first call it receives in the morning will be a freeze. Calls after this initial call will go through normally, but if the phone is left again for a period of time without usage, either phone mode or PDA usage, it will freeze up again on an incoming call." Nobody came up with solution on that forum. Was this issue ever discussed in this forum? Is this a firmware issue or a software conflict issue? FYI, I already updated the firmware and I have the following apps installed: - Uninstaller Manager - AvantGo - Converter - DocsToGo - Filez - MiniTones - mobileClock - a bunch of games on SD card

07-17-2007, 01:25 PM	#4 (permalink)
TazUk Mostly harmless Join Date: Aug 2006 Location: Kent, UK My Treo: Treo 750v My Carrier: Vodaphone My OS: XP Posts: 3,715 Thanks: 157 Thanked 410 Times in 321 Posts	I think Kris is referring to this thread __________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v (Running WM6) + Treo 500v + Centro "Going to church no more makes you a christian than sleeping in your garage makes you a car." *Garrison Keillor*

07-17-2007, 02:31 PM	#6 (permalink)
TazUk Mostly harmless Join Date: Aug 2006 Location: Kent, UK My Treo: Treo 750v My Carrier: Vodaphone My OS: XP Posts: 3,715 Thanks: 157 Thanked 410 Times in 321 Posts	I assume that it worked fine when you first got it, i.e. before you installed any third party apps? __________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v (Running WM6) + Treo 500v + Centro "Going to church no more makes you a christian than sleeping in your garage makes you a car." *Garrison Keillor*

07-17-2007, 05:08 PM	#8 (permalink)
TazUk Mostly harmless Join Date: Aug 2006 Location: Kent, UK My Treo: Treo 750v My Carrier: Vodaphone My OS: XP Posts: 3,715 Thanks: 157 Thanked 410 Times in 321 Posts	The only sure fire way of finding the culprit, if it is indeed a third party app causing the problem, is to do a hard reset then reinstall each app with a few days testing time inbetween each one. __________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v (Running WM6) + Treo 500v + Centro "Going to church no more makes you a christian than sleeping in your garage makes you a car." *Garrison Keillor*

07-25-2007, 03:58 PM	#10 (permalink)
TazUk Mostly harmless Join Date: Aug 2006 Location: Kent, UK My Treo: Treo 750v My Carrier: Vodaphone My OS: XP Posts: 3,715 Thanks: 157 Thanked 410 Times in 321 Posts	It might do but it shouldn't be necessary __________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v (Running WM6) + Treo 500v + Centro "Going to church no more makes you a christian than sleeping in your garage makes you a car." *Garrison Keillor*

07-16-2007, 08:46 PM	#2 (permalink)
Khris Regular Contributer Join Date: Jan 2007 Location: Edmonton, AB My Treo: None My Carrier: Rogers My OS: Vista Posts: 129 Thanks: 0 Thanked 13 Times in 12 Posts	Try using the Search feature. It's already been discussed a few times.

07-17-2007, 12:52 PM	#3 (permalink)
axela A Few Questions.... Join Date: Jul 2007 My Treo: Treo 680 Posts: 17 Thanks: 0 Thanked 0 Times in 0 Posts	I did search, nothing came up that's identical to my situation. My treo doesn't just freeze randomly. Please read my first post. The "freeze" really just happens during the first incoming call, and after that it works normally. If you know a thread that discussed the same problem/situation, let me know.

07-17-2007, 01:51 PM	#5 (permalink)
axela A Few Questions.... Join Date: Jul 2007 My Treo: Treo 680 Posts: 17 Thanks: 0 Thanked 0 Times in 0 Posts	Yea, saw that thread, but like I said, my treo would only freeze once, and only after a long period of inactivity. And it also doesn't crash, meaning I never have to reset it after the freeze. I also saw another thread in which someone recommends replacing the SIM and/or SD card. I don't think that's the problem in my situation, but I might give it a try if everything else fails. I'm suspecting some of the apps I installed might be the culprit and I'm in the process of investigating.

07-17-2007, 03:51 PM	#7 (permalink)
axela A Few Questions.... Join Date: Jul 2007 My Treo: Treo 680 Posts: 17 Thanks: 0 Thanked 0 Times in 0 Posts	Well I'm not sure, because when I got the phone, I did the ROM update and immediately started installing 3rd party apps, but I'm pretty sure I didn't have this problem before.

07-25-2007, 03:52 PM	#9 (permalink)
axela A Few Questions.... Join Date: Jul 2007 My Treo: Treo 680 Posts: 17 Thanks: 0 Thanked 0 Times in 0 Posts	OK, I followed your advice and did a hard reset. Took the SD card out and didn't install any software at all. Worked great for 2-3 days. No crashes no freezes, I didn't even do a single soft reset. But today it hesitated when I tried to dial out (it didn't do anything for 5-7 sec after I hit the green button) but finally made the call, and it froze on the next incoming phone call. So I guess it must be the phone/OS. Maybe I'll try doing a soft reset everyday? Do you think that will help?

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
650 Freezes on some incoming calls	Scott_AU	Treo 650	6	03-22-2008 11:36 PM
My 680 freezes when I answer an incoming call	Treoparis	Treo 680	25	03-18-2008 12:28 PM
T 680 freezes when I send Text Messages!	eurotreo680	Treo 680	1	03-11-2008 05:05 PM
Soon to be Treo 680 owner with a couple of questions.	mythic10	Treo 680	4	08-31-2007 11:36 PM
LIVE Treo 680 Pics and Screen Shots!!	forgot	Treo 680	9	11-21-2006 05:43 PM

	Bestselling Cradles & Cables	[ Browse all cradles & cables ]