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Old 01-24-2007, 11:05 AM   #1 (permalink)
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Palm Installer

I have had problems with palm installer. I have a new treo 680 unlocked and it will sync fine unless I have a program or update in the palm installer. Then the hot sync doesn't finish. if I remove the app to be installed it works fine.

Any thoughts?
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Old 01-24-2007, 12:13 PM   #2 (permalink)
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What error does it report in the Hotsync log?
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Old 01-26-2007, 12:27 PM   #3 (permalink)
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HotSync Error: An application cancelled sychronization or failed to respond to a HotSync notification. Please ensure that you are not currently editing data using applications such as Palm OS Desktop or Install Tool. (8009)

But I have neither the Install or Desktop open. I have reinstalled the software with the installation disk but still the same result.
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Old 01-26-2007, 08:38 PM   #4 (permalink)
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Your not, by chance, trying to install an application directly to the card instead of the main menu? What other things do you have your device set to do while it is syncing?
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Old 01-29-2007, 04:06 PM   #5 (permalink)
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No the prc file is in the upper field on quick install. Th eonly other app that I have added was a trial of Ringo, which I am not satisfied with but can't find a way to delete it.
All of this is based on trying to add the palm update for 680 to improve battery life.

Thanks for your help on this, I really appreciate it.
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Old 01-29-2007, 04:39 PM   #6 (permalink)
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Quote:
Originally Posted by eaglesight View Post
Th eonly other app that I have added was a trial of Ringo, which I am not satisfied with but can't find a way to delete it.
Does going to the Home screen, selecting Menu, Delete, highlighting Ringo and clicking on Delete work?
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Old 01-30-2007, 11:41 AM   #7 (permalink)
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Ringo gone

Thanks now Ringo is history. If I could just get installer to work so I can add the new 680 patch.
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Old 01-30-2007, 12:25 PM   #8 (permalink)
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There is a Palm knowledgebase article relating to 8009 errors when Hotsynching, not sure whether it's relevant to your problem

Link
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Old 01-31-2007, 10:23 AM   #9 (permalink)
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Also, you can download the patch OTA (Over The Air). Use this link:

Palm - Support - Treo 680 Camera Update
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