Problems synchronizing Contacts & Calendar - Treo Forum

Markham250k · 01-23-2007, 11:28 PM

For some reason, my Treo 680 won't synchronize the contacts on my device with Outlook or the Palm Contact manager. In Outlook mode or Palm mode, when I try to select the option to synchronize the contacts or calendar - the settings won't persist/stay. As a result, when the I perform the Hot Synch operation, nothing happens - my contacts and my calendar are not synchronized and the data only remains on the Treo.

I have my Treo Set-up to synchronize with my personal laptop via the USB cable and to synchronize with my job's exchange server over the air. The latter works just fine, but as I previously stated it won't synchronize with the desktop application.

Any Ideas?

-Markham

mthjr · 01-24-2007, 07:46 AM

I am experiencing a similar problem, but mine just affects my contacts. I have both my business and personal computers set up to synchronize via the USB cable with Outlook. My 680 synchronizes with my computer at work just fine. But when I attempt to synchronize with my personal computer the contacts won't transfer.

mthjr

kevin michaels · 01-24-2007, 12:25 PM

Hello,

This is Kevin from Palm. I'm not well versed in the Treo 680 and Exchange, but there is a Palm Knowledge Library article that may shed some light on the issue. Hope it's of help.
"Calendar or Contacts do not sync in VersaMail on Treo 680 smartphone".

Sincerely
Kevin

cjr514 · 01-24-2007, 07:13 PM

I am also having a strange problem with synchronizing my calendar. I am not using outlook, just Palm mode. I get an error message in my log that it was not able to sync my calendar but it looks like the info did sync. I have tried resetting the conduit settings and performed a soft reset but this message continues to come up in the log. Everything else seems to sync ok. Any insight into this?

skoenig · 01-24-2007, 09:07 PM

Can you copy and past the error log here?

~ Steph

bigcatny · 01-25-2007, 09:31 AM

Reinstalling the desktop and hotsynch software has been helpful in the past.

01-23-2007, 11:28 PM	#1 (permalink)
Markham250k I made my first post! Join Date: Jan 2007 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Problems synchronizing Contacts & Calendar For some reason, my Treo 680 won't synchronize the contacts on my device with Outlook or the Palm Contact manager. In Outlook mode or Palm mode, when I try to select the option to synchronize the contacts or calendar - the settings won't persist/stay. As a result, when the I perform the Hot Synch operation, nothing happens - my contacts and my calendar are not synchronized and the data only remains on the Treo. I have my Treo Set-up to synchronize with my personal laptop via the USB cable and to synchronize with my job's exchange server over the air. The latter works just fine, but as I previously stated it won't synchronize with the desktop application. Any Ideas? -Markham

01-24-2007, 12:25 PM	#3 (permalink)
kevin michaels Junior Member Join Date: Nov 2006 Location: SF Bay Area My Treo: Treo 650 Posts: 33 Thanks: 0 Thanked 1 Time in 1 Post	Hello, This is Kevin from Palm. I'm not well versed in the Treo 680 and Exchange, but there is a Palm Knowledge Library article that may shed some light on the issue. Hope it's of help. "Calendar or Contacts do not sync in VersaMail on Treo 680 smartphone". Sincerely Kevin __________________ - - - - - - - - - - - - - Kevin Michaels kevin.michaels@palm.com - - - - - - - - - - - - - Check out what’s new at http://www.palm.com/

01-24-2007, 09:07 PM	#5 (permalink)
skoenig Administrator Join Date: Oct 2005 Location: Los Angeles My Treo: Treo 700p My Carrier: Sprint My OS: XP Posts: 1,722 Thanks: 101 Thanked 139 Times in 92 Posts	Can you copy and past the error log here? ~ Steph __________________ IIIe > V > [wilderness] > 650 > 700p \| Sprint \| Subscribe to the newsletters!

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01-24-2007, 07:46 AM	#2 (permalink)
mthjr A Few Questions.... Join Date: Sep 2006 Location: Maryland My Treo: Treo 680 Posts: 16 Thanks: 1 Thanked 0 Times in 0 Posts	I am experiencing a similar problem, but mine just affects my contacts. I have both my business and personal computers set up to synchronize via the USB cable with Outlook. My 680 synchronizes with my computer at work just fine. But when I attempt to synchronize with my personal computer the contacts won't transfer. mthjr

01-24-2007, 07:13 PM	#4 (permalink)
cjr514 A Few Questions.... Join Date: Jan 2007 My Treo: Treo 680 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	I am also having a strange problem with synchronizing my calendar. I am not using outlook, just Palm mode. I get an error message in my log that it was not able to sync my calendar but it looks like the info did sync. I have tried resetting the conduit settings and performed a soft reset but this message continues to come up in the log. Everything else seems to sync ok. Any insight into this?

01-25-2007, 09:31 AM	#6 (permalink)
bigcatny Regular Contributer Join Date: Dec 2006 My Treo: Treo 680 Posts: 118 Thanks: 0 Thanked 5 Times in 5 Posts	Reinstalling the desktop and hotsynch software has been helpful in the past.

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