Phone resets on incoming calls - Treo Forum

Scott_AU · 03-29-2008, 02:00 PM

resets on every incomming call, ive tried useing the db program and ive updated my firmware a while ago,

people were saying to do soft and a warm reset but i dont know how

Thanks,
-Scott

47619 · 03-29-2008, 02:05 PM

soft reset: remove the battery or push the reset button

if that doesn't work hold the power/end key while removing and replacing the bettery keep holding the button until you get to the Palm Powered screen then when you see a message hit the up button.

If that doesn't work get another SIM card.

Scott_AU · 03-30-2008, 01:21 PM

thanks ill try it

Scott_AU · 03-30-2008, 04:17 PM

its still doing the same thing i guess i have to get a new sim if there isnt anything else it could be...

LotusLord · 03-31-2008, 08:36 AM

Yeah you can try a new sim. Another good question is do you have any third party software installed?

Crud5000 · 03-31-2008, 04:50 PM

If it's a 3rd party program you can find out which one by pressing * and then a number.
Sorry, but I have forgotten how to do this.
Supposedly the phone would tell you which program caused the last crash.
Sheesh can't even remember if the * key was involved.
Shoot wished I could remember how to do that there has been a few times I could of used it.

Sorry I don't have more info, maybe someone else remembers the key combination?

Treo Musketeers · 03-31-2008, 05:17 PM

Crud, you're referring to #377#. Unfortunately though,that only tells you which app was running in the foreground when the crash occurred. Since most cashes occur due to background apps or preferences that conflict, it is only marginally useful. That's why I recommend SafeGuard as it gives you information on both the foreground and bacground apps and tells you what the likelihood of a particular app causing a crash is.

eclair · 03-31-2008, 06:39 PM

stuartrayner, that was one of the best product endorsements I've ever heard. So many things I must get. This sounds like one of the most useful.

forgot · 04-02-2008, 07:08 PM

Yeah, Stu really is the champion of SafeGuard. Makes me wonder if he's really on the take.

jk

Treo Musketeers · 04-02-2008, 08:14 PM

I was a beta tester for the product and quickly became a convert. I did get SafeGuard for free after beta testing, but I was a very active beta tester and wrote many emails and bug reports. Believe me, I earned it. In hindsight, it would've been cheaper for me to just purchase the product. Just to show I endorse other products though, I also like Teal Scan, Palm Internals, and DBFixit for system utility apps.

03-29-2008, 02:00 PM	#1 (permalink)
Scott_AU A Few Questions.... Join Date: Mar 2008 My Treo: Treo 650 My Carrier: Cingular/AT&T My OS: XP Posts: 14 Thanks: 0 Thanked 0 Times in 0 Posts	Phone resets on incoming calls resets on every incomming call, ive tried useing the db program and ive updated my firmware a while ago, people were saying to do soft and a warm reset but i dont know how Thanks, -Scott

03-29-2008, 02:05 PM	#2 (permalink)
47619 Senior Treonaut Join Date: Sep 2007 Location: United States My Treo: Treo 700p My OS: Linux Posts: 704 Thanks: 57 Thanked 69 Times in 60 Posts	soft reset: remove the battery or push the reset button if that doesn't work hold the power/end key while removing and replacing the bettery keep holding the button until you get to the Palm Powered screen then when you see a message hit the up button. If that doesn't work get another SIM card. __________________ If you're like me and you don't read the manuals at least read the warning labels. Once a Treonaut always a Treonaut A Treonaut always treats another Treonaut with utmost loyalty, courtesy and respect Check out my blog.

03-31-2008, 08:36 AM	#5 (permalink)
LotusLord Moderator Join Date: Apr 2007 Location: Milwaukee, WI My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: Vista Posts: 2,938 Thanks: 162 Thanked 325 Times in 282 Posts	Yeah you can try a new sim. Another good question is do you have any third party software installed? __________________ Treo 650>Treo 750 running WM6 In the process of selling my 650s. It hurts but at least they'll be getting used.

04-02-2008, 07:08 PM	#9 (permalink)
forgot Huh? I'm sorry, what?! Join Date: Aug 2006 Location: The Woodlands, TX (north of Houston) My Treo: Treo 680 My Carrier: Cingular/AT&T My OS: Vista Posts: 3,531 Thanks: 256 Thanked 236 Times in 202 Posts	Yeah, Stu really is the champion of SafeGuard. Makes me wonder if he's really on the take. jk __________________ Don't drink the water, fish have sex in it.

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03-30-2008, 01:21 PM	#3 (permalink)
Scott_AU A Few Questions.... Join Date: Mar 2008 My Treo: Treo 650 My Carrier: Cingular/AT&T My OS: XP Posts: 14 Thanks: 0 Thanked 0 Times in 0 Posts	thanks ill try it

03-30-2008, 04:17 PM	#4 (permalink)
Scott_AU A Few Questions.... Join Date: Mar 2008 My Treo: Treo 650 My Carrier: Cingular/AT&T My OS: XP Posts: 14 Thanks: 0 Thanked 0 Times in 0 Posts	its still doing the same thing i guess i have to get a new sim if there isnt anything else it could be...

03-31-2008, 04:50 PM	#6 (permalink)
Crud5000 Member Join Date: Oct 2007 My Treo: Treo 650 My Carrier: Other My OS: XP Posts: 59 Thanks: 10 Thanked 9 Times in 9 Posts	If it's a 3rd party program you can find out which one by pressing * and then a number. Sorry, but I have forgotten how to do this. Supposedly the phone would tell you which program caused the last crash. Sheesh can't even remember if the * key was involved. Shoot wished I could remember how to do that there has been a few times I could of used it. Sorry I don't have more info, maybe someone else remembers the key combination?

03-31-2008, 05:17 PM	#7 (permalink)
Treo Musketeers Moderator At Your Service Join Date: Oct 2007 Location: Cincinnati, OH My Treo: Treo 755p My Carrier: Sprint My OS: Vista Posts: 1,252 Thanks: 227 Thanked 457 Times in 308 Posts	Crud, you're referring to #377#. Unfortunately though,that only tells you which app was running in the foreground when the crash occurred. Since most cashes occur due to background apps or preferences that conflict, it is only marginally useful. That's why I recommend SafeGuard as it gives you information on both the foreground and bacground apps and tells you what the likelihood of a particular app causing a crash is.

03-31-2008, 06:39 PM	#8 (permalink)
eclair Senior Treonaut Join Date: Jun 2007 Location: desert southwest My Treo: Treo 700wx My Carrier: Sprint My OS: XP Posts: 725 Thanks: 105 Thanked 116 Times in 82 Posts	stuartrayner, that was one of the best product endorsements I've ever heard. So many things I must get. This sounds like one of the most useful.

04-02-2008, 08:14 PM	#10 (permalink)
Treo Musketeers Moderator At Your Service Join Date: Oct 2007 Location: Cincinnati, OH My Treo: Treo 755p My Carrier: Sprint My OS: Vista Posts: 1,252 Thanks: 227 Thanked 457 Times in 308 Posts	I was a beta tester for the product and quickly became a convert. I did get SafeGuard for free after beta testing, but I was a very active beta tester and wrote many emails and bug reports. Believe me, I earned it. In hindsight, it would've been cheaper for me to just purchase the product. Just to show I endorse other products though, I also like Teal Scan, Palm Internals, and DBFixit for system utility apps.

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