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Treo 650 Discuss the fourth generation Treo 650

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Old 12-03-2006, 03:26 PM   #1 (permalink)
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650 locks, screen fades to white

I've got a cingular 650 that occasionally locks up & the screen fades away to white. the phone won't respond to any reset, and only wakes back up if I take the battery out & reinstall it. the lockup happens most often when I'm saving a contact or charging the phone, but has happened at random, too..

I've changed batteries and tried a hard reset and a software update ... no effect.

anyone else had this same problem? I'm about ready to toss this phone out the window.

thanks!
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Old 12-04-2006, 06:55 PM   #2 (permalink)
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have you tried a hard reset? have you installed any apps lately? start there and work your way up.
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Old 12-05-2006, 09:04 AM   #3 (permalink)
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Quote:
I've changed batteries and tried a hard reset and a software update ... no effect.
no apps installed. phone is at factory state.

I guess if no one else has seen this problem, then the phone is trash. I'm sending the unit back for a refund.
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Old 12-05-2006, 10:03 AM   #4 (permalink)
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dang it, missed that. yeah, try to return it as a faulty unit. sorry about that.
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Old 12-05-2006, 10:15 AM   #5 (permalink)
Huh? I'm sorry, what?!
 
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What about a zero out reset? Different from a hard reset, and often mistaken for a full "factory reset".
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Old 12-05-2006, 02:46 PM   #6 (permalink)
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Yeah, I actually tried that, too (after many failed attempts to do it ... very akward procedure) - no effect.

I'm convinced that it's a circuitry issue. my fault for trying to land a good deal on a refurb. I am gonna give this guy one more shot at getting me a good phone, then it's refund time.

thanks for the feedback everyone!
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