Centro SMS error 256 - Treo Forum

hvnhlpr · 04-21-2008, 09:00 AM

The Centro is a great device, but as of yesterday I cannot SEND SMS messages- I get the following error right after I try to send a text:

An Error Occurred:
An error occurred (256) when sending this message. Please check the phone number or email address and try again.

I thought I had reached my text message limit- but my carrier confirms I have no limit.

Does anyone know what this problem is?

Thanks in advance.

forgot · 04-21-2008, 02:48 PM

Have you tried a soft reset yet? Also, have you installed any new third party software recently?

hvnhlpr · 04-21-2008, 04:03 PM

No. No 3rd party software has been installed. I even did a HARD reset! No change. I cannot send sms. Same error: 256

TazUk · 04-22-2008, 05:22 AM

Is this a GSM Centro and if so have you tried another SIM in it?

comiken205 · 04-22-2008, 07:33 PM

I had an error when sending texts as well. I am with Sprint and I am CDMA. Different code but could be the same issue. Call your service provider. It is a glitch on their end. I couldn't send a text for 2 days. I got a call from 3rd tier support saying that one of their "machines" needed a reboot. My txt started working fine after their fix.

This is just my experience and in no way I am saying that is yours, but could be.

jfa02 · 04-22-2008, 07:45 PM

Sounds like a strong possibility of sme error to me.

hvnhlpr · 04-22-2008, 11:34 PM

comiken205,

You were right. It was on my carrier's end. They had to "restart" my SIM. After they did that, all was well.

I asked them how in the world something like this would happen- and of course they had "no idea".

I'm just happy the issue was resolved. Thanks for all the posts.

jfa02 · 04-23-2008, 10:29 AM

A qualification for techical support must be that your name is Schultz, Hermann and you were a sergeant in the german army and worked in the prison camp on "Hogan's Heros" and you "know nothing"

HHSP_user · 04-23-2008, 02:02 PM

errors like this is carrier related no matter if you are using a CDMA or GSM user.

jfa02 · 04-23-2008, 10:06 PM

Indeed!

04-21-2008, 09:00 AM	#1 (permalink)
hvnhlpr A Few Questions.... Join Date: Mar 2008 My Treo: Treo 750 My Carrier: Other My OS: Vista Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Centro SMS error 256 The Centro is a great device, but as of yesterday I cannot SEND SMS messages- I get the following error right after I try to send a text: An Error Occurred: An error occurred (256) when sending this message. Please check the phone number or email address and try again. I thought I had reached my text message limit- but my carrier confirms I have no limit. Does anyone know what this problem is? Thanks in advance.

04-21-2008, 02:48 PM	#2 (permalink)
forgot is back Join Date: Aug 2006 Location: The Woodlands, TX (north of Houston) My Treo: Other Smartphone My Carrier: Cingular/AT&T My OS: Vista Posts: 3,577 Thanks: 258 Thanked 245 Times in 207 Posts	Have you tried a soft reset yet? Also, have you installed any new third party software recently? __________________ Don't drink the water, fish have sex in it.

04-22-2008, 05:22 AM	#4 (permalink)
TazUk Mostly harmless Join Date: Aug 2006 Location: Kent, UK My Treo: Treo Pro My Carrier: Vodaphone My OS: XP Posts: 4,528 Thanks: 255 Thanked 650 Times in 493 Posts	Is this a GSM Centro and if so have you tried another SIM in it? __________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v > Treo Pro "Going to church no more makes you a christian than sleeping in your garage makes you a car." *Garrison Keillor*

04-23-2008, 02:02 PM	#9 (permalink)
HHSP_user Senior Member Join Date: Oct 2007 My Treo: Treo 755p My Carrier: Other My OS: XP Posts: 98 Thanks: 2 Thanked 11 Times in 9 Posts	errors like this is carrier related no matter if you are using a CDMA or GSM user. __________________ "The difference between a smart person and a wise person is that a smart person knows what to say and a wise person knows whether or not to say it."

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04-21-2008, 04:03 PM	#3 (permalink)
hvnhlpr A Few Questions.... Join Date: Mar 2008 My Treo: Treo 750 My Carrier: Other My OS: Vista Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	No. No 3rd party software has been installed. I even did a HARD reset! No change. I cannot send sms. Same error: 256

04-22-2008, 07:33 PM	#5 (permalink)
comiken205 Moderator Join Date: Oct 2006 Location: Maricopa, AZ My Treo: Palm pre My Carrier: Sprint My OS: Other Posts: 3,239 Thanks: 263 Thanked 448 Times in 361 Posts	I had an error when sending texts as well. I am with Sprint and I am CDMA. Different code but could be the same issue. Call your service provider. It is a glitch on their end. I couldn't send a text for 2 days. I got a call from 3rd tier support saying that one of their "machines" needed a reboot. My txt started working fine after their fix. This is just my experience and in no way I am saying that is yours, but could be.

04-22-2008, 07:45 PM	#6 (permalink)
jfa02 Moderator Join Date: Jun 2007 Location: Arkansas My Treo: Other Smartphone My Carrier: Cingular/AT&T My OS: XP Posts: 5,849 Thanks: 2,052 Thanked 375 Times in 348 Posts	Sounds like a strong possibility of sme error to me.

04-22-2008, 11:34 PM	#7 (permalink)
hvnhlpr A Few Questions.... Join Date: Mar 2008 My Treo: Treo 750 My Carrier: Other My OS: Vista Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	comiken205, You were right. It was on my carrier's end. They had to "restart" my SIM. After they did that, all was well. I asked them how in the world something like this would happen- and of course they had "no idea". I'm just happy the issue was resolved. Thanks for all the posts.

04-23-2008, 10:29 AM	#8 (permalink)
jfa02 Moderator Join Date: Jun 2007 Location: Arkansas My Treo: Other Smartphone My Carrier: Cingular/AT&T My OS: XP Posts: 5,849 Thanks: 2,052 Thanked 375 Times in 348 Posts	A qualification for techical support must be that your name is Schultz, Hermann and you were a sergeant in the german army and worked in the prison camp on "Hogan's Heros" and you "know nothing"

04-23-2008, 10:06 PM	#10 (permalink)
jfa02 Moderator Join Date: Jun 2007 Location: Arkansas My Treo: Other Smartphone My Carrier: Cingular/AT&T My OS: XP Posts: 5,849 Thanks: 2,052 Thanked 375 Times in 348 Posts	Indeed!

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