Unable to initiate HotSync operation due to system error - Treo Forum

sridharpandu · 12-05-2007, 09:14 PM

I have a Treo 680 and used to sync using the USB cable to my old Dell Laptop without any issues. Recently I switched to a new laptop (installed Palm Desktop) and when I press the button on the cable to commence the Sync the "Hot Sync Progress Window" (so I guess there are no issues with the cable) is displayed on the laptop and the Sync operation is aborted with the message "operation due to system error" on the 680. I checked the user name on the desktop and on the palm they are the same. Has anyone faced this in the past?

Regards

Sridhar Pandurangiah

jfa02 · 12-05-2007, 09:33 PM

doesyour new laptop use Vista OS? You need to have the palm os that works with vista if you do make sure you have that software that could be causing the problem!

sridharpandu · 12-06-2007, 12:01 AM

Using XP Professional

jfa02 · 12-06-2007, 09:53 AM

If the usb cable is going bad or not seated properly it might be causing a problem. Are you using a usb hub or are you plugged into the front ports of a desktop. Sometimes the power from the computer to a hub (without ac power) is not sufficiently stable or powerful enough and may cause errors. Have you checked to make sure that your conduit settings are properly configured?

sridharpandu · 12-12-2007, 12:23 AM

Let me check.

sridharpandu · 07-01-2008, 07:06 AM

For some mysterious reason the Hot Sync has began working again without me having to do anything.

LotusLord · 07-01-2008, 10:08 AM

Sometimes HotSyncing (and really syncing in general) can be a black art. Requiring several chants before working.

12-05-2007, 09:14 PM	#1 (permalink)
sridharpandu A Few Questions.... Join Date: Nov 2007 Location: Chennai, India My Treo: Treo 680 My Carrier: Other My OS: XP Posts: 13 Thanks: 8 Thanked 0 Times in 0 Posts	Unable to initiate HotSync operation due to system error I have a Treo 680 and used to sync using the USB cable to my old Dell Laptop without any issues. Recently I switched to a new laptop (installed Palm Desktop) and when I press the button on the cable to commence the Sync the "Hot Sync Progress Window" (so I guess there are no issues with the cable) is displayed on the laptop and the Sync operation is aborted with the message "operation due to system error" on the 680. I checked the user name on the desktop and on the palm they are the same. Has anyone faced this in the past? Regards Sridhar Pandurangiah

07-01-2008, 10:08 AM	#7 (permalink)
LotusLord Moderator Join Date: Apr 2007 Location: Milwaukee, WI My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: Vista Posts: 2,964 Thanks: 165 Thanked 329 Times in 286 Posts	Sometimes HotSyncing (and really syncing in general) can be a black art. Requiring several chants before working. __________________ Treo 650>Treo 750 running WM6 In the process of selling my 650s. It hurts but at least they'll be getting used.

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12-05-2007, 09:33 PM	#2 (permalink)
jfa02 Moderator Join Date: Jun 2007 Location: Arkansas My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: XP Posts: 2,605 Thanks: 799 Thanked 157 Times in 142 Posts	doesyour new laptop use Vista OS? You need to have the palm os that works with vista if you do make sure you have that software that could be causing the problem!

12-06-2007, 12:01 AM	#3 (permalink)
sridharpandu A Few Questions.... Join Date: Nov 2007 Location: Chennai, India My Treo: Treo 680 My Carrier: Other My OS: XP Posts: 13 Thanks: 8 Thanked 0 Times in 0 Posts	Using XP Professional

12-06-2007, 09:53 AM	#4 (permalink)
jfa02 Moderator Join Date: Jun 2007 Location: Arkansas My Treo: Treo 750 My Carrier: Cingular/AT&T My OS: XP Posts: 2,605 Thanks: 799 Thanked 157 Times in 142 Posts	If the usb cable is going bad or not seated properly it might be causing a problem. Are you using a usb hub or are you plugged into the front ports of a desktop. Sometimes the power from the computer to a hub (without ac power) is not sufficiently stable or powerful enough and may cause errors. Have you checked to make sure that your conduit settings are properly configured?

12-12-2007, 12:23 AM	#5 (permalink)
sridharpandu A Few Questions.... Join Date: Nov 2007 Location: Chennai, India My Treo: Treo 680 My Carrier: Other My OS: XP Posts: 13 Thanks: 8 Thanked 0 Times in 0 Posts	Let me check.

07-01-2008, 07:06 AM	#6 (permalink)
sridharpandu A Few Questions.... Join Date: Nov 2007 Location: Chennai, India My Treo: Treo 680 My Carrier: Other My OS: XP Posts: 13 Thanks: 8 Thanked 0 Times in 0 Posts	For some mysterious reason the Hot Sync has began working again without me having to do anything.