Problem with usernames and synching my 680 - Treo Forum

raydeeo · 10-19-2007, 07:11 AM

I successfully installed my supplied Palm Desktop App on VISTA to be used with my new unlocked 680. The user name on my 680 is apparently the default "PALM" but I first chose a device username for the device as "raydeeeo" which is what I used with a previous Treo. I get a message during the sych process.."The device you are attempting to sync with your computer is already using the "PALM" username. You have chosen to configure with the "raydeeeo" username. This could lead to unwanted data on your P.C. or device. (You may need to dismiss a warning on your device as well as the view log message on your P.C. before proceeding with the sync. Do you want to continue with the sync?"
On my first attempt, I chose "yes" and it synched to give me a contact list that I began on my previous device. I edited the username to "PALM" on the Desktop app and the contacts sync showed my 680 contacts I just started to enter to the device. but the previous contact information did not sync to this username.
I uninstalled the program and started again and when prompted to choose a username I chose a new "raydeeo" username, without the third "e" and got the same message. I chose to abort the sync and checked the log and it said "Hot Sync Error: An aplication cancelled sycronazation or failed to respond to a Hot Sync notification. Please ensure that you are not currently editing data using applications such as Palm OS desktop of Install tool(???)
Hot sync Operation Completed 10/18/0720

31".
I now show A Palm Desktop Icon with that contains the "PALM" username and no contact information of course because I aborted the sync process I suppose.
My question is, how do I change the device username to correspond with the desktop username I choose? If I choose a previously used username, will the data from the first Treo show on the P.C. along with the new 680 stuff?
This username stuff seems to elude me and drives me crazy...can anyone make some suggestions?
Thanks,
raydeeo
Tom

forgot · 10-19-2007, 03:02 PM

Ok..whew..long post. Just to clarify, does either of the user names contain all the info you wish to sync?

raydeeo · 10-19-2007, 10:45 PM

Actually, I just began to put contact info in the new phone and I suppose some of the contacts are outdated in the previous phone's list. Would you suggest a hard reset and begin again or is there some other solution. Thanks for your comeback.
raydeeo
Tom

forgot · 10-20-2007, 09:51 AM

Well, if your previous username has most of the contacts you need, then yes a hard reset would help. Reset your phone, then sync to your old user name. The new contacts you entered will just have to be re-entered, or copied from the other user name.

raydeeo · 10-21-2007, 08:03 AM

That's kinda what I was afraid of. Starting from scratch probably would be my best bet for all of my issues. I still have the "701" issue as well so I'll start over and hope for the best.
Thanks for your help. I may be back.
raydeeo

jfa02 · 10-21-2007, 02:50 PM

be sure and come back if you need help we're here for you!

10-19-2007, 07:11 AM	#1 (permalink)
raydeeo Member Join Date: Oct 2007 Location: Wisconsin My Treo: Treo 680 My Carrier: T-Mobile My OS: Vista Posts: 56 Thanks: 5 Thanked 1 Time in 1 Post	Problem with usernames and synching my 680 I successfully installed my supplied Palm Desktop App on VISTA to be used with my new unlocked 680. The user name on my 680 is apparently the default "PALM" but I first chose a device username for the device as "raydeeeo" which is what I used with a previous Treo. I get a message during the sych process.."The device you are attempting to sync with your computer is already using the "PALM" username. You have chosen to configure with the "raydeeeo" username. This could lead to unwanted data on your P.C. or device. (You may need to dismiss a warning on your device as well as the view log message on your P.C. before proceeding with the sync. Do you want to continue with the sync?" On my first attempt, I chose "yes" and it synched to give me a contact list that I began on my previous device. I edited the username to "PALM" on the Desktop app and the contacts sync showed my 680 contacts I just started to enter to the device. but the previous contact information did not sync to this username. I uninstalled the program and started again and when prompted to choose a username I chose a new "raydeeo" username, without the third "e" and got the same message. I chose to abort the sync and checked the log and it said "Hot Sync Error: An aplication cancelled sycronazation or failed to respond to a Hot Sync notification. Please ensure that you are not currently editing data using applications such as Palm OS desktop of Install tool(???) Hot sync Operation Completed 10/18/072031". I now show A Palm Desktop Icon with that contains the "PALM" username and no contact information of course because I aborted the sync process I suppose. My question is, how do I change the device username to correspond with the desktop username I choose? If I choose a previously used username, will the data from the first Treo show on the P.C. along with the new 680 stuff? This username stuff seems to elude me and drives me crazy...can anyone make some suggestions? Thanks, raydeeo Tom

10-19-2007, 03:02 PM	#2 (permalink)
forgot is back Join Date: Aug 2006 Location: The Woodlands, TX (north of Houston) My Treo: Other Smartphone My Carrier: Cingular/AT&T My OS: Vista Posts: 3,579 Thanks: 258 Thanked 245 Times in 207 Posts	Ok..whew..long post. Just to clarify, does either of the user names contain all the info you wish to sync? __________________ Don't drink the water, fish have sex in it.

10-20-2007, 09:51 AM	#4 (permalink)
forgot is back Join Date: Aug 2006 Location: The Woodlands, TX (north of Houston) My Treo: Other Smartphone My Carrier: Cingular/AT&T My OS: Vista Posts: 3,579 Thanks: 258 Thanked 245 Times in 207 Posts	Well, if your previous username has most of the contacts you need, then yes a hard reset would help. Reset your phone, then sync to your old user name. The new contacts you entered will just have to be re-entered, or copied from the other user name. __________________ Don't drink the water, fish have sex in it.

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10-19-2007, 10:45 PM	#3 (permalink)
raydeeo Member Join Date: Oct 2007 Location: Wisconsin My Treo: Treo 680 My Carrier: T-Mobile My OS: Vista Posts: 56 Thanks: 5 Thanked 1 Time in 1 Post	Actually, I just began to put contact info in the new phone and I suppose some of the contacts are outdated in the previous phone's list. Would you suggest a hard reset and begin again or is there some other solution. Thanks for your comeback. raydeeo Tom

10-21-2007, 08:03 AM	#5 (permalink)
raydeeo Member Join Date: Oct 2007 Location: Wisconsin My Treo: Treo 680 My Carrier: T-Mobile My OS: Vista Posts: 56 Thanks: 5 Thanked 1 Time in 1 Post	That's kinda what I was afraid of. Starting from scratch probably would be my best bet for all of my issues. I still have the "701" issue as well so I'll start over and hope for the best. Thanks for your help. I may be back. raydeeo

10-21-2007, 02:50 PM	#6 (permalink)
jfa02 Moderator Join Date: Jun 2007 Location: Arkansas My Treo: Treo Pro My Carrier: Cingular/AT&T My OS: XP Posts: 5,496 Thanks: 1,928 Thanked 345 Times in 320 Posts	be sure and come back if you need help we're here for you!