Help! I'm in MTP Media Player Hell and can't hotsync! - Treo Forum

mark680 · 05-19-2007, 05:07 AM

I think it all started when I installed Card Export 2 from Softick on my Treo 680 a couple days ago. From the start, XP never saw my device as a card reader-- it called it an MTP Media Player and wanted to sync media with WMP. Then today when I tried to do a hotsync, it kept seeing it as a media player and that interferes with the hotsync.

Well, this turns out to be a fairly common problem and my research has turned up some fixes, none of which have worked for me. For example there is this on brighthand:

WinXP says my Treo is an "MTP Media Player" and will not HotSync - Brighthand.com Smartphone and PDA Discussion Forums

and this on treocentral:

TreoCentral.com - View Single Post - Cannot sync with Windows XP Media Center

and from the treocentral wiki:

Why is my Treo recognized as an MTP Device? - TreoCentral

I found it necessary to do the modification of the PalmUSBD.inf file described in these last two articles to be able to force my desktop to load the PalmUSBD.sys driver. However, the instant it loads the driver I get the blue screen of death, and after rebooting and reconnecting the Treo to hotsync again, instant blue screen ad infinitum.

Mind you, hotsync and all was working just fine prior to this, since I got the device a few weeks ago.

I have tried every possible permutation I can find of deleting the MTP Media Player device, forcing the Palm driver, etc. I have uninstalled and reinstalled Palm Desktop. I even went so far as restoring a complete backup of my desktop's hard drive from several days prior to installing Card Export 2, but as soon as I plugged in the Treo, up popped "MTP Media Player" again.

Help!

Mark

mark680 · 05-21-2007, 04:55 AM

Well, as I suspected the problem was a rogue driver from an older version of Card Export. Here is the solution from Softick:

"I don't think that the problem is in your desktop configuration.
Looks like you have installed not latest version of Card Export.
I can suggest you the following:
a). Uninstall current version of Card Export according to the User Manual.
To uninstall Card Export II correctly, you need to select "Uninstall" menu item in the Card Export menu (accessible by tapping menu button
in the graffiti area on the Card Export main screen). Then, you should uninstall Card Export using launcher App/Delete menu.
Perform all reboots required by Card Export II procedures.
b). Delete patched USB driver from RAM manually. Just delete USBDrvr from "Launcher->Delete" menu.
Don't be afraid - original driver will remain in ROM!
Perform soft reset. I hope your hotsync ability will be restored."

The actual name of the file to be deleted was longer than "USBDrvr" but this fixed a very nasty and thorny problem!

TazUk · 05-21-2007, 10:41 AM

Thanks for the update

comiken205 · 05-22-2007, 01:50 AM

Like Tazuk says, thanks.

05-19-2007, 05:07 AM	#1 (permalink)
mark680 A Few Questions.... Join Date: May 2007 Posts: 2 Thanks: 0 Thanked 3 Times in 1 Post	Help! I'm in MTP Media Player Hell and can't hotsync! I think it all started when I installed Card Export 2 from Softick on my Treo 680 a couple days ago. From the start, XP never saw my device as a card reader-- it called it an MTP Media Player and wanted to sync media with WMP. Then today when I tried to do a hotsync, it kept seeing it as a media player and that interferes with the hotsync. Well, this turns out to be a fairly common problem and my research has turned up some fixes, none of which have worked for me. For example there is this on brighthand: WinXP says my Treo is an "MTP Media Player" and will not HotSync - Brighthand.com Smartphone and PDA Discussion Forums and this on treocentral: TreoCentral.com - View Single Post - Cannot sync with Windows XP Media Center and from the treocentral wiki: Why is my Treo recognized as an MTP Device? - TreoCentral I found it necessary to do the modification of the PalmUSBD.inf file described in these last two articles to be able to force my desktop to load the PalmUSBD.sys driver. However, the instant it loads the driver I get the blue screen of death, and after rebooting and reconnecting the Treo to hotsync again, instant blue screen ad infinitum. Mind you, hotsync and all was working just fine prior to this, since I got the device a few weeks ago. I have tried every possible permutation I can find of deleting the MTP Media Player device, forcing the Palm driver, etc. I have uninstalled and reinstalled Palm Desktop. I even went so far as restoring a complete backup of my desktop's hard drive from several days prior to installing Card Export 2, but as soon as I plugged in the Treo, up popped "MTP Media Player" again. Help! Mark

05-21-2007, 10:41 AM	#3 (permalink)
TazUk Mostly harmless Join Date: Aug 2006 Location: Kent, UK My Treo: Treo 750v My Carrier: Vodaphone My OS: XP Posts: 3,377 Thanks: 123 Thanked 309 Times in 246 Posts	Thanks for the update __________________ Treo 180 > Treo 270 > Treo 650 > Treo 750v (Running WM6) + Treo 500v *"When the power of love overcomes the love of power the world will know peace."*

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05-21-2007, 04:55 AM	#2 (permalink)
mark680 A Few Questions.... Join Date: May 2007 Posts: 2 Thanks: 0 Thanked 3 Times in 1 Post	Well, as I suspected the problem was a rogue driver from an older version of Card Export. Here is the solution from Softick: "I don't think that the problem is in your desktop configuration. Looks like you have installed not latest version of Card Export. I can suggest you the following: a). Uninstall current version of Card Export according to the User Manual. To uninstall Card Export II correctly, you need to select "Uninstall" menu item in the Card Export menu (accessible by tapping menu button in the graffiti area on the Card Export main screen). Then, you should uninstall Card Export using launcher App/Delete menu. Perform all reboots required by Card Export II procedures. b). Delete patched USB driver from RAM manually. Just delete USBDrvr from "Launcher->Delete" menu. Don't be afraid - original driver will remain in ROM! Perform soft reset. I hope your hotsync ability will be restored." The actual name of the file to be deleted was longer than "USBDrvr" but this fixed a very nasty and thorny problem!

05-22-2007, 01:50 AM	#4 (permalink)
comiken205 Moderator Join Date: Oct 2006 Location: Maricopa, AZ My Treo: Treo 755p My Carrier: Sprint My OS: XP Posts: 2,284 Thanks: 175 Thanked 244 Times in 209 Posts	Like Tazuk says, thanks.