Error Connecting Data Service - Treo Forum

schaefs63 · 09-15-2006, 09:42 AM

Is anyone aware of what RAM or ROM file controls the network connection profiles which allow for data connections for web and email access? I apparently have a corrupt file in the backup of hotsync that eliminates my ability to connect. I have had a new phone shipped but it only connected until I hot synced and the profiles changed back to the previous one.

I'd like to be able to delete the "corrupt" file and start fresh and keep it that way but I can't do it without knowing which file it is.

Kimmy · 09-15-2006, 12:35 PM

Not sure what file it is but if all else fails:

What you could do is put the back-up folder else where on your PC.

Then delete the name that is your hotsync id, hard reset your treo, then set it up again, adding your apps from your folder once you done it.

skoenig · 09-15-2006, 05:33 PM

NetworkDB.pdb and NetworkProfiles2.pdb for network access *I think* BUT carriers also store addition info inthe nvram which persists after a hard reset.

You should be able to see all the files in C:\Program Files\palmOne\TreoA\backups if you only have one profile.

Make a backup first though.

You basically have a trade off between time spent reinstalling apps (after doing a hard reset and renaming the profiles directory so it makes a new one) and the potential for messing things up.

~ Steph

schaefs63 · 09-18-2006, 12:26 PM

Thanks. I appreciate the help. I did fix it over the weekend with a lot of hit and miss trial.

skoenig · 09-18-2006, 11:58 PM

Can you remember what is it you did to fix it? Or is it now a blur of crazy configuration testing and file erasing?

~ Steph

schaefs63 · 09-19-2006, 01:27 PM

Well after working uploading the original ROM, I determined it wasn't the Custom Rom causing the problem, so I reloaded my ROM, completed a hard reset. I then deleted the back up files on both computers I sync with. I added applications one at a time, Hotsynced and everything has been fine since.

skoenig · 09-23-2006, 02:19 AM

Thanks for letting us know schaefs63.. looks like a sensible recovery method you used. Most people I think wouldn't have the patience.

~ Steph

neex · 04-19-2007, 08:03 PM

I don't know if this helps or applies but I had the exact same problem and it turned out to be that DELETING 'Contacts Pro' solved the problem entirely. I don't know that it has to be Contacts Pro but I'm guessing if one Contact Dbase doesn't jive with the other, it will crash?? Give it a try. I've heard the same thing before with corrupt outlook contact files. Take care. Andrew.

09-15-2006, 09:42 AM	#1 (permalink)
schaefs63 A Few Questions.... Join Date: Aug 2006 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Error Connecting Data Service Is anyone aware of what RAM or ROM file controls the network connection profiles which allow for data connections for web and email access? I apparently have a corrupt file in the backup of hotsync that eliminates my ability to connect. I have had a new phone shipped but it only connected until I hot synced and the profiles changed back to the previous one. I'd like to be able to delete the "corrupt" file and start fresh and keep it that way but I can't do it without knowing which file it is.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Warning to upgraders: Palm store/new service nightmare (long)	misterya	Treo 680	19	06-17-2007 02:18 PM
Treo 700w/wx Price, Data Plan, and Wi-Fi questions	AgilitySix	Sprint Nextel and Verizon	3	05-30-2007 10:51 AM
New Treonaut Reporting in :)	mcconahey	Treo 680	4	05-14-2007 04:14 PM
Cingular Data Plans :-(	bluto	Treo 680	37	03-31-2007 10:44 PM
Treo 700w/wx Price, Data Plan, and Wi-Fi questions	AgilitySix	Treo 700w \| wx	2	03-11-2007 06:26 PM

09-15-2006, 12:35 PM	#2 (permalink)
Kimmy Blonde Moderator Join Date: Aug 2006 Location: In a House at the end of my street... My Treo: Treo 650 Posts: 865 Thanks: 10 Thanked 20 Times in 17 Posts	Not sure what file it is but if all else fails: What you could do is put the back-up folder else where on your PC. Then delete the name that is your hotsync id, hard reset your treo, then set it up again, adding your apps from your folder once you done it.

09-15-2006, 05:33 PM	#3 (permalink)
skoenig Administrator Join Date: Oct 2005 Location: Los Angeles My Treo: Treo 700p My Carrier: Sprint My OS: XP Posts: 1,665 Thanks: 98 Thanked 116 Times in 79 Posts	NetworkDB.pdb and NetworkProfiles2.pdb for network access I think BUT carriers also store addition info inthe nvram which persists after a hard reset. You should be able to see all the files in C:\Program Files\palmOne\TreoA\backups if you only have one profile. Make a backup first though. You basically have a trade off between time spent reinstalling apps (after doing a hard reset and renaming the profiles directory so it makes a new one) and the potential for messing things up. ~ Steph

09-18-2006, 12:26 PM	#4 (permalink)
schaefs63 A Few Questions.... Join Date: Aug 2006 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Thanks. I appreciate the help. I did fix it over the weekend with a lot of hit and miss trial.

09-18-2006, 11:58 PM	#5 (permalink)
skoenig Administrator Join Date: Oct 2005 Location: Los Angeles My Treo: Treo 700p My Carrier: Sprint My OS: XP Posts: 1,665 Thanks: 98 Thanked 116 Times in 79 Posts	Can you remember what is it you did to fix it? Or is it now a blur of crazy configuration testing and file erasing? ~ Steph

09-19-2006, 01:27 PM	#6 (permalink)
schaefs63 A Few Questions.... Join Date: Aug 2006 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Well after working uploading the original ROM, I determined it wasn't the Custom Rom causing the problem, so I reloaded my ROM, completed a hard reset. I then deleted the back up files on both computers I sync with. I added applications one at a time, Hotsynced and everything has been fine since.

09-23-2006, 02:19 AM	#7 (permalink)
skoenig Administrator Join Date: Oct 2005 Location: Los Angeles My Treo: Treo 700p My Carrier: Sprint My OS: XP Posts: 1,665 Thanks: 98 Thanked 116 Times in 79 Posts	Thanks for letting us know schaefs63.. looks like a sensible recovery method you used. Most people I think wouldn't have the patience. ~ Steph

04-19-2007, 08:03 PM	#8 (permalink)
neex I made my first post! Join Date: Apr 2007 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	I don't know if this helps or applies but I had the exact same problem and it turned out to be that DELETING 'Contacts Pro' solved the problem entirely. I don't know that it has to be Contacts Pro but I'm guessing if one Contact Dbase doesn't jive with the other, it will crash?? Give it a try. I've heard the same thing before with corrupt outlook contact files. Take care. Andrew.

	Bestselling Cradles & Cables	[ Browse all cradles & cables ]